Ticket Policy
By clicking the "Buy Tickets Now" button below you are stating that you have read and agreed to our Exclusion of Liability below.
PLEASE READ
EXCLUSION OF LIABILITY
All purchased lift tickets are non-refundable with the exception of a few specific COVID-19 related scenarios:
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If the ski area is fully closed for the date a guest has booked, that guest will receive a full refund for the ticket product they purchased for that date.
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If the ski area is open, but a Government travel restriction prevents or strongly advises against a guest from traveling to the resort the guest will receive a full refund if:
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The request to cancel comes 7 or more days from the date of their ticket
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Or if government regulations change within 7 days of the guest’s visit, the guest’s request to cancel must come within 48 hours from the Government announcement.
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If the ski area is open, but an individual cannot travel due to a COVID-19 related illness, our guest service leads will evaluate them on a case-by-case basis. Guests must email guestservices@skiwhitewater.com in this situation. In the event that a guest needs a rollover or refund on their ticket due to COVID-19 symptoms, the guest will not be allowed to book any lift-tickets for 14 days from their cancelation.
All purchased lift tickets are transferable outside of 5 days at the cost of a $25 administration fee per ticket sold. Please email guestservices@skiwhitewater.com with your transfer request and ensure to include your Transaction ID.
Please note that by clicking "Buy Tickets Now" below you are consenting to our policies stated above and that you have read and agree to the Exclusion of Liability
If you are experiencing COVID-19 symptoms, have been asked to self-isolate or quarantine by their local health authority, have an appointment to get a COVID-19 test or have been in contact with someone who has please remain home. If you find yourself in this situation, please email guestservices@skiwhitewater.com by 5pm the night before your arrival. Note that guests needing to rebook due to COVID-19 symptoms will not be allowed to book another lift ticket for a minimum of 14 days from their cancelation.