Employment

Whitewater is looking for their next Lift Maintenance Mechanic to join our team.  If you are seeking an excellent opportunity to expand your skills and knowledge, be challenged everyday, and become apart of a dynamic team, then this position is for you.

Application deadline:  February 17, 2023

Job Title: Lift Maintenance Mechanic

Location: Whitewater Ski Resort

Department: Outdoor Operations

Reports to: Lifts Manager

Employment Status/Type: Year-Round Full Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Lifts Manager, the Lift Maintenance Mechanic is responsible for assisting with daily, weekly, and annual maintenance of all ropeways. Performing functions with the utmost safety is crucial in this position and being a leader in safety is vital. Current day to day operations include 3 chairlifts and one handle tow. A 4th chairlift is being built this summer, with an anticipated opening for the 2023-2024 winter season.   

You will help supervise lift-operations. Your primary goal will be to ensure that all Whitewater guests and staff have a safe and enjoyable experience.

The Lift Maintenance Mechanic's primary role is to inspect, maintain, troubleshoot and repair lift equipment as well as assist lift operations with the start up and shut down of the chair lifts. The Lift Maintenance Mechanic is required to read diagrams, manufacturers manuals, fit bearings, rebuild sheave trains, service grips and perform other mechanical procedures requiring specialized training. They work at great heights, in all weather conditions, at any time of the day or night.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

• Implementing daily, weekly and annual lift maintenance.
• Supervise the daily operations of the lifts while ensuring the safe and consistent operations for our guests.
• Documentation and record keeping for asset maintenance and human resources.
• Monitoring and maintaining parts inventory.
• Ensure all lifts are maintained in compliance with current CSA Z98 code, manufacturer’s recommendations and legislation and the BC Safety Act, as they relate to the current lifts and lift maintenance practices.
• Adhering to all Ministries, Authorities and Codes having jurisdiction.
• Ensuring all safety procedures are being followed at all times.
• Interact professionally with lift operations staff and assist with the training of lift operators and lift mechanics personnel, where required.
• Report and rectify any unsafe situations.
• Ensure work area(s) are kept safe and clean, report any damage, malfunction, or misuse of any company equipment and/or property.
• Training of Lift Operators.
• Supervision of Lift Operators and Lift Mechanics when the supervisor is not available.
• Assign duties to departmental personnel and ensure apprentices receive adequate training.
• Ensure radio protocols are followed as per company policy.
• Assist patrol in any rope evacuation procedures.
• Assist in any emergencies.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP, employee handbook.
• Embrace and promote Whitewater’s mission statement and values.
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Journeyman or 3rd year apprentice Millwright, Electrician or Heavy Duty Mechanic required.
• Familiarity with the current WCB regulation, CSA Z98 code and the BC Safety Act and Elevating devices regulations.
• Strong understanding of best maintenance practices for ski lifts. (Lift 151 surface lifts, Lift 152 fixed grip lifts courses an asset).
• Have a working knowledge of hydraulics, metal fabrication, and machining.
• Have worked within the Resort industry – an asset.
• Ability to operate snowmobiles, ATVs and 4×4 trucks in a safe and responsible manner.
• Required tools.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Working at heights.
• Advanced skiing or snowboarding ability.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain and work weekends and holidays as required.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications

Whitewater is looking for their next Lift Maintenance Mechanic to join our team.  If you are seeking an excellent opportunity to expand your skills and knowledge, be challenged everyday, and become apart of a dynamic team, then this position is for you.

Application deadline:  February 17, 2023

Job Title: Lift Maintenance Mechanic

Location: Whitewater Ski Resort

Department: Outdoor Operations

Reports to: Lifts Manager

Employment Status/Type: Year-Round Full Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Lifts Manager, the Lift Maintenance Mechanic is responsible for assisting with daily, weekly, and annual maintenance of all ropeways. Performing functions with the utmost safety is crucial in this position and being a leader in safety is vital. Current day to day operations include 3 chairlifts and one handle tow. A 4th chairlift is being built this summer, with an anticipated opening for the 2023-2024 winter season.   

You will help supervise lift-operations. Your primary goal will be to ensure that all Whitewater guests and staff have a safe and enjoyable experience.

The Lift Maintenance Mechanic's primary role is to inspect, maintain, troubleshoot and repair lift equipment as well as assist lift operations with the start up and shut down of the chair lifts. The Lift Maintenance Mechanic is required to read diagrams, manufacturers manuals, fit bearings, rebuild sheave trains, service grips and perform other mechanical procedures requiring specialized training. They work at great heights, in all weather conditions, at any time of the day or night.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

• Implementing daily, weekly and annual lift maintenance.
• Supervise the daily operations of the lifts while ensuring the safe and consistent operations for our guests.
• Documentation and record keeping for asset maintenance and human resources.
• Monitoring and maintaining parts inventory.
• Ensure all lifts are maintained in compliance with current CSA Z98 code, manufacturer’s recommendations and legislation and the BC Safety Act, as they relate to the current lifts and lift maintenance practices.
• Adhering to all Ministries, Authorities and Codes having jurisdiction.
• Ensuring all safety procedures are being followed at all times.
• Interact professionally with lift operations staff and assist with the training of lift operators and lift mechanics personnel, where required.
• Report and rectify any unsafe situations.
• Ensure work area(s) are kept safe and clean, report any damage, malfunction, or misuse of any company equipment and/or property.
• Training of Lift Operators.
• Supervision of Lift Operators and Lift Mechanics when the supervisor is not available.
• Assign duties to departmental personnel and ensure apprentices receive adequate training.
• Ensure radio protocols are followed as per company policy.
• Assist patrol in any rope evacuation procedures.
• Assist in any emergencies.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP, employee handbook.
• Embrace and promote Whitewater’s mission statement and values.
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Journeyman or 3rd year apprentice Millwright, Electrician or Heavy Duty Mechanic required.
• Familiarity with the current WCB regulation, CSA Z98 code and the BC Safety Act and Elevating devices regulations.
• Strong understanding of best maintenance practices for ski lifts. (Lift 151 surface lifts, Lift 152 fixed grip lifts courses an asset).
• Have a working knowledge of hydraulics, metal fabrication, and machining.
• Have worked within the Resort industry – an asset.
• Ability to operate snowmobiles, ATVs and 4×4 trucks in a safe and responsible manner.
• Required tools.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Working at heights.
• Advanced skiing or snowboarding ability.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain and work weekends and holidays as required.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications

Whitewater does not offer staff accommodation, however, Whitewater does offer a FREE staff shuttle from Nelson to the mountain, multiple times every day. We also have a staff Facebook page where staff can connect with one another and find suitable accommodations together.  If you're currently looking for housing, the Nelson Public Library has put together this great list of online resources to help you in your search CLICK HERE 

In order to work at Whitewater, you must be a Canadian citizen or have a valid Canadian Visa and Work Permit. All foreign workers must show their Visa, Work Permit, Canadian Social Insurance Number and/or proof that they have applied for the Social Insurance Number. Please note that Whitewater Ski Resort does not give out letters of offer for foreign workers. All international staff must have travel insurance, and medical coverage is highly recommended. For further information please contact the Canadian Embassy, High Commission, or Consulate in your host country.

APPEARANCE POLICY:
Whitewater Ski Resort’s Appearance Policy is designed to support everyone in providing a consistent professional appearance to our customers and colleagues.  Management may choose to more strictly enforce components of this Policy but they cannot allow a relaxation of this Policy.

Appearance Mission Statement: Whitewater Ski Resort Ltd. (“Whitewater”) is a family resort where our employees provide the first impression to our guests. It is a place where our guests recognize and value the presentation of our employees and the pride it instills throughout the resort. Whitewater aspires to a high standard of presentation and rely on your commitment to maintain a professional, well-groomed appearance while at work. Each employee is required to practice good habits of grooming, personal hygiene, and abide by all points noted below.  
 

Appearance Standards:
●    Employees must always present a clean, professional appearance. Everyone is expected to be well-groomed and wear clean clothing, free of holes, tears, or other signs of wear.  Clothing with offensive or inappropriate designs or stamps are not allowed.
●    If you already have established facial hair such as a moustache, beard, and/or sideburns they are to be clean and neatly trimmed at all times otherwise the goal is to be clean shaven every day.
●    Hair must be clean and neatly groomed.  Hair left down should be behind the ears and if longer than collar length in the back, hair should be neatly tied back.
●    All staff must respect our Scent Free policy, which means no excessive perfumes and ensuring your personal hygiene is well maintained at all times. 
●    Jewellery must be worn in moderation, appear professional and must not interfere with job function or safety.  Tongue piercings are limited to one small stud which must not impede speech and is not easily apparent to guests.  Facial piercings are limited to one small nose stud or a small hoop. All other facial jewellery or exposed body piercings must be removed or covered while on the job.  Spacers in the ears are acceptable to a maximum of 0.5cms (5mm) in width. For outdoor staff, the nose hoop must be tight for safety purposes and there may also be amendments based on your position for safety reasons.
●    Any tattoos that could reasonably offend a guest or fellow employee must be covered at all times while at work.
●    Clothing and grooming styles dictated by religion or ethnicity are exempt.

Staff Uniforms:
●    Employees are expected to dress in Whitewater Uniform attire unless the day’s tasks require otherwise.
●    Employees may wear their uniforms to and from work, but uniforms must not be worn during non-working hours (free skiing, days off, etc.).
●    Uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s. 
●    When personal clothing is allowed to be worn in conjunction with the company uniform, it must be neat and clean. It cannot not be torn, faded or patched. Solid color leggings are allowed only with a shirt or skirt long enough to reach the mid thighs.
●    For indoor staff, button up uniform shirts must be worn as such and not open with an under shirt. This is to ensure the most professional and consistent presentation of our staff.
●    During the warmer spring days, if it is getting too warm for an employee to wear their provided outerwear, Whitewater will require staff to wear a black shirt with their name tag on to ensure guests can still        identify you as personnel. Shirt graphic should be kept minimal and must not contain any profane, political or inappropriate imagery or text.  Whitewater branded headwear is also required as per the regular uniform.
●    Appropriate footwear must be worn as per your department work environment as outlined within the Department Occupational Health & Safety Checklist. 
●    All headwear worn indoors must be Whitewater branded. 
●    For outdoor staff that are wearing helmets we ask that the material underneath is of a solid print and that the helmets are free of offensive stickers such as those that include profanity. When not required to wear a helmet, the hat should be your Whitewater branded headwear.
●    All outdoor gear, such as skis and snowboards, should remain free of any offensive messaging such as that which includes profanity. 
●    Uniforms are provided for work use only. When you come skiing on your days off, we expect you to be wearing your personal outerwear and not the provided uniform as it causes additional wear and tear.  
●    All outdoor uniforms, and kitchen uniforms, are required to be returned at the end of your employment.

Staff Uniform Name Tags:
●    Name tags are part of your uniform and must be worn at all times while on duty.
●    Name tags or uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s pub. 
 

Whitewater receives a high volume of applications and unfortunately, because of that, we are unable to let all applicants know about the status of their application. Please note that only successful applicants will be contacted.

Occupational First Aid Level III or 80 hour Advanced First Aid, current CPR, advanced skiing ability & CAA Avalanche Operations Level I.

YES, if you are a successful applicant, Whitewater will refund your pass according to our policy and the number of days you work.

Yes, this is strongly encouraged. We receive several applications for Volly Patrol and start hiring after the early bird season pass deadline. If you successfully get through the interview process you will receive a pass at 50%. Once you have completed your required volunteer shifts, the remaining amount will be refunded. This is a huge commitment and a huge help to the Pro Patrol. Plus, a great way to gain experience for next season!

Whitewater has two 14 seat staff shuttles which run twice every morning (before the public shuttle bus). Scheduled employees are able to utilize this service at a discounted rate. As seats are limited, we also encourage you to carpool with your fellow coworkers.

We operate from early December to early April.

Advice on finding accommodation in Nelson Nelson has a diverse population of close to 10,000 people, a hidden gem in the Kootenays, nestled in the Selkirk Mountains along the West Arm of Kootenay Lake. It has a vibrant and carefully restored downtown shopping area, incredible dining options and a busy social scene with live performances, arts and music nearly every night of the week. When it comes to the outdoors the only limit to what you can do is your imagination - Nelson and the surrounding area are stunning year round with 4 seasons worth of adventure. Whitewater does not offer any accommodation at the resort so most employees live in Nelson. The resort is located about a 15 minute drive outside the city of Nelson. We do offer a daily shuttle at a minimal cost to employees which stops at three different locations in town.

Below are a few links to local rental/accommodation websites.

Nelson & District Chamber of Commerce http://www.discovernelson.com/classifieds/category.php?id=28

Nelson Community Websites: I love Nelson Rentals, Pennywise Rentals

Nelson BC – Homes & rooms for rent (Facebook group)

Other sites: Kijiji – Nelson rentals