Employment

Whitewater is looking for an individual who wants to learn and grow within our Finance Team.  Whitewater Ski Resort is known for its knee deep powder, and is currently in an exciting growth phase of our business with a new lodge and campground operations coming into the fold in 2023 plus a new lift being installed next summer for our 2023/2024 operating season. 

You will be apart of a dynamic team in a fast paced working environment being exposed to many areas within the finance world.  Being self-motived, well organized, and the ability to work independently will lead you to success within this position.  

Benefits

• Individual Medical Benefits
• Season pass and mountain discounts
• Opportunities for continued professional development

Job Title: Junior Accountant

Location: Whitewater Downtown Office / Resort

Department: Finance & Administration

Reports to: Finance Controller

Employment Status/Type: Year-Round, Full-Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Financial Controller, the Junior Accountant's primary role is to assist in the full cycle accounting process. The Junior Accountant will be working with a dynamic team in a fast paced working environment exposing them to many areas within the finance world.  Exceptional organizational skills, self-motivation, eye for detail, and a team player will lead you in understanding how all elements of accounting contribute to the daily operations and success of Whitewater Ski Resort.

Key areas of responsibility include communication with clients, government agencies, partners and staff, a high level of confidentiality when processing the payroll cycle, reconciliations of credit cards, petty cash, accounts receivable, and accounts payable, and employment contracts.

SUMMARY OF RESPONSIBILITIES:

• Champion a sustainable approach in daily operations, planning, and development.
• Promote Whitewater’s safety culture.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals
• Embrace, promote and follow Whitewater’s mission statement and values
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
• Maintains strictly confidential payroll information by collecting, calculating, and processing payroll. Records of employment submission.
• Assists with the creation of employment contracts for seasonal staff.
• Recording of day to day business transactions, recording of cash receipts and disbursements, maintaining accounts receivable and accounts payable ledgers, reconciliations such as credit cards, petty cash, accounts receivable, and accounts payable.
• Collections on overdue receivables.
• Certain month end journal entries.
• Effective communication with our clients, with government agencies, with our partners and staff.
• Ensure a positive, memorable and outstanding guest experience.
• Assisting with the day to day operations of the downtown office.
• Perform other related duties, tasks and responsibilities as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• 2 years accounting/bookkeeping experience, full cycle accounting considered an asset.
• Business Diploma with an accounting focus is considered an asset.
• Proficient in Microsoft Office computer programs (Outlook, Excel and Word)
• Knowledge in accounting software such as QuickBooks is considered an asset

SKILLS & ABILITIES:

• Highly organized and self motivated individual 
• Excellent interpersonal and communication skills including oral and written communication
• Hardworking and trustworthy; 
• Ability to prioritize workload and the flexibility to manage multiple tasks
• Problem solver with a high attention to detail.

Please note: A current Criminal Records check will be required as part of the hiring process.

CLOSING DATE: APRIL 5, 2023

Job Title: Heavy Duty Mechanic 

Location: Whitewater Ski Resort

Department: Outdoor Operations

Reports to: Equipment Maintenance and Shop Supervisor 

Employment Status/Type: Year-Round, Full Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Equipment Maintenance and Shop Supervisor, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of Snow Cats and other heavy duty fleet equipment (Excavator, Loader, and Skid Steer). They will work closely with shop staff to ensure all equipment is maintained to the highest and safest standard to ensure smooth mountain operations. 

The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.

IMMEDIATE REPORTS:

Shop Hands and Apprentices.

SUMMARY OF RESPONSIBILITIES:

• Perform all needed maintenance activities for all heavy duty fleet equipment to a high professional standard.
• Schedule and implement daily, weekly and annual fleet maintenance.
• Overseeing and supervising large scale maintenance work.
• Training and educating apprentices in conjunction with the Equipment Maintenance and Shop Supervisor.
• Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
• Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
• Assign duties to departmental personnel.
• Assist with training operators in the use of snow cat and snow removal equipment.
• Operate equipment as required.
• Documentation and record keeping for asset maintenance and human resources.
• Assist in building and maintaining a robust preventative maintenance program.
• Monitoring and maintaining parts inventory.
• Ensure all work orders are submitted and submitted fully completed and accurate.
• Ensure operators fill out daily logs accurately.
• Assist in emergency situations.
• Ensure all safety procedures are being followed at all times.
• Keep a safe and organized work environment.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
• Embrace and promote Whitewater’s mission statement and values
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Grade 12 Diploma or equivalent required 
• Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
• Valid Driver’s License required with clean drivers abstract.
• Previous experience working in a shop considered an asset
• Snow Cat mechanical experience is an asset.
• Good working knowledge of the current WCB regulations is an asset.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills.
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Working at heights.
• Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
• Advanced skiing or snowboarding ability is an asset.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain and work weekends and holidays as required.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications.

CLOSING DATE: APRIL 10, 2023.

Job Title: Hummingbird Lodge & Campground Manager

Location: Whitewater Ski Resort

Reports to: General Manager 

Employment Status/Type: Year-round, Fulltime

Compensation: DOE

JOB SYNOPSIS:

Under the guidance and supervision of the General Manager, the Hummingbird Lodge & Campground Manager will supervise and lead all aspects of day to day operations of the Lodge, including management of the rental suite, campground and trail network.

The Hummingbird Lodge and Campground Manager’s primary role is to provide an exceptional experience.  The purpose of this role is to effectively and efficiently manage the direction of this new business, resulting in high quality resort operations and customer service, fiscal responsibility, strong health and safety culture, and compliance with all government regulations,  with a continued focus on Whitewater’s company culture and branding.

Fostering strong working relationships will be key as this role will support and work alongside the Management team and in close collaboration with the VP of Development on achieving Whitewater’s strategic master plan.

Key areas of responsibility include driving revenue to the operation with reservations, event planning, retail, rental and food & beverage sales.  Ensuring profitability of the operation will be a Key Performance Indicator (KPI) which include, inventory controls, guest and lodge management, safety, and fiscal performance throughout the operation. As the lodge manager, you will identify trends and recommend improvements to the operation. 

The Hummingbird Manager must possess the ability to create and establish effective relationships with community, guests, and staff. The successful candidate must be knowledgeable of the local area and be able to provide trip information, backcountry information, avalanche education and weather summaries that pertain to the trails, destinations and local area.

IMMEDIATE REPORTS:

Hummingbird Lodge Supervisor

SUMMARY OF RESPONSIBILITIES:

• Embrace and promote Whitewater’s mission statement and values.
• Partner with senior resort management to set yearly goals that align with the company's overall strategic plan.
• Manage and report on Whitewater’s KPI’s ensuring organizational goals are met.
• Develop, direct, business plans and strategies to attain long-range operational goals with the focus being on effective management and growth of the Hummingbird Lodge and Campground.
• Produce and manage a departmental budget, outlining financial goals and objectives to improve performance.
• Ensure the resort fosters a culture of safety by developing and implementing operating controls, standard operating policies, training manuals, and service standards.
• Exemplifies the integrity, leadership, management, ability, work ethic and professionalism that are needed to maintain the service standards, employee standards and profitability of the Resort.
• Responsible for ensuring appropriate staffing levels to meet operational requirements by supporting recruitment, terminations, and performance management. 
• Leads, develops and monitors the performance of direct reports, ensuring they are performing and functioning as a team in the attainment of the Resort’s plans, goals, objectives and standards.
• Champion a sustainable approach in daily operations, planning, and development.
• Accountable for ensuring all operational standards are achieved.
• Manage daily operations of lodge and campground; inclusive of facility, equipment, guest service, risk management, and associated regulations.
• Create a welcoming, educational, and social environment for the backcountry community
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manual, CDPP, Employee Handbook.
• Develop, implement, and manage an emergency response plan, health and safety plan and safe work procedures
• Ensure staff are knowledgeable in safety protocols, customer relations, sales procedures and product knowledge to deliver outstanding customer experience.
• Ensure Food and Beverage standards are compliant with licensing laws and regulations, for both staff and patrons, as well all health and safety and other government mandates.
• Document equipment start-up/shut down procedures and develop a manual of practices and procedures. Procurement of supplies and equipment for the Lodge.
• Accountable for effective waste management (garbage/recycling/composting) and pest control
• Report all maintenance issues to ensure safety of the lodge in a timely manner
• Work with department supervisors and managers to ensure that resort standards are met for marketing, guest services, retail, rentals, food and beverage, facility maintenance, janitorial, trail maintenance and condition and hazard reporting
• Monitor and respond according to the Campground Management Plan to the presence of wildlife within the campground and trail system.
• Manage the sale and distribution of or fire wood to guests within the campground.
• Other duties as assigned

REQUIRED QUALIFICATIONS / EDUCATION:

• Degree or Diploma in Outdoor Recreation and Tourism Management, Tourism Management Diploma, hospitality, ski industry, or related field.
• 5+ years’ experience in hospitality, tourism, or food services management or ski area management
• 3-5 years management and leadership experience
• Previous backcountry or remote lodge experience as asset
• Occupational First Aid (OFA) Level 1 with transport endorsement, OFA Level 3 an asset
• Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management
• Entrepreneurial experience an asset
• Valid Class 5 drivers license

SKILLS & ABILITIES:

• Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
• Entrepreneurial self-starter with strong leadership abilities
• Passionate and experienced backcountry enthusiast
• Exceptional leadership and management skills
• Intermediate or advanced first aid training
• Self-motivated in guiding a facility by taking initiative and problem solving
• Maintains a professional disposition in all guests and staff interactions, and ensures operations are conducted in a safe and efficient manner
• Conflict resolutions skills
• Excellent oral and written communication skills
• Ability to solve problems logically, and make decisions in unique situations
• Knowledge of food and beverage service is an asset
• Bear aware training considered an asset
• Fire suppression or training considered an asset

Please note: A current Criminal Records check will be required as part of the hiring process.

Job Title: Line Cook

Location: Hummingbird Lodge & Campground

Department: Hummingbird Lodge

Reports to: Hummingbird Lodge & Campground Supervisor

Employment Status/Type: Full time, Seasonal (June-October, December-April)

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Hummingbird Lodge & Campground Supervisor, the Line cooks primary role is to ensure the smooth operation of the kitchen and food preparation.  As a Line Cook in the ‘heart of the house’, you will be a key player in a world-class culinary team that delivers Whitewater’s truly legendary food to our guests but with a Hummingbird Lodge fresh twist. 

Key areas of responsibility include food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment that meet and exceed established standards,and assist the team in ensuring kitchen procedures are carried out completely for each shift. You will work alongside the Lodge Host who will be responsible for the Front of House duties such as greeting guests, providing local knowledge, working as a barista, operating the POS system. At times your jobs will overlap and we would expect you to assist each other in your work so that you run the cafe efficiently and professionally.

SUMMARY OF RESPONSIBILITIES:

• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Embrace, promote and follow Whitewater’s mission statement and values.
• Champion a sustainable approach in daily operations.
• Ensure food is received, stored, handled and prepared in a hygienic and Food Safe compliant manner.
• Coordination of morning prep list completion and front line set up. 
• Ensuring customers receive friendly and efficient service.
• Constant monitoring of prepped food levels and supplies.
• Preparing prep list according to anticipated volumes. 
• Completing freezer pull list according to anticipated volumes. 
• Ensuring that temperature and sanitizer logs are completed daily.
• Ensuring Whitewater Food Safe Policy is followed.
• Keep a clean, organized and safe working area at all times.
• Implement all risk management procedures as per Whitewater Ski Resort.
• Ensure knowledge and understanding of  (but not limited to) Department Manuals, CDPP, Employee Handbook  to ensure continued success in Whitewater’s safety culture.  
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
• Perform other related duties, tasks and responsibilities as required from time to time.

REQUIRED QUALIFICATIONS / EDUCATION:

• 1-2 years previous experience in a food preparation role in a professional dining establishment.
• Previous experience leading a line and ensuring food and presentation standards are maintained.
• Culinary training, education or diploma is an asset.
• Baking experience is an asset.
• Food Safe or other food handling certification
• Serving it Right certification

SKILLS & ABILITIES:

• Superior communication skills 
• Ability to multitask in a fast paced environment.
• Demonstrated passion for high-quality culinary practices.
• Leadership and supervisor experience an asset.
• Mature and reliable
• Must be self-motivated and be able to motivate a team.
• Strong organizational and time management skills with the ability to multi - task and coordinate multiple functions and activities. 
• Possesses knowledge and understanding of employment standards specifically in areas of scheduling and ambassador discipline.
• Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with MtnOS as assets.
• Must be able to lift 50 pounds.

Please note: A current Criminal Records check will be required as part of the hiring process.

CLOSING DATE: APRIL 10, 2023.

Job Title: Hummingbird Lodge & Campground Manager

Location: Whitewater Ski Resort

Reports to: General Manager 

Employment Status/Type: Year-round, Fulltime

Compensation: DOE

JOB SYNOPSIS:

Under the guidance and supervision of the General Manager, the Hummingbird Lodge & Campground Manager will supervise and lead all aspects of day to day operations of the Lodge, including management of the rental suite, campground and trail network.

The Hummingbird Lodge and Campground Manager’s primary role is to provide an exceptional experience.  The purpose of this role is to effectively and efficiently manage the direction of this new business, resulting in high quality resort operations and customer service, fiscal responsibility, strong health and safety culture, and compliance with all government regulations,  with a continued focus on Whitewater’s company culture and branding.

Fostering strong working relationships will be key as this role will support and work alongside the Management team and in close collaboration with the VP of Development on achieving Whitewater’s strategic master plan.

Key areas of responsibility include driving revenue to the operation with reservations, event planning, retail, rental and food & beverage sales.  Ensuring profitability of the operation will be a Key Performance Indicator (KPI) which include, inventory controls, guest and lodge management, safety, and fiscal performance throughout the operation. As the lodge manager, you will identify trends and recommend improvements to the operation. 

The Hummingbird Manager must possess the ability to create and establish effective relationships with community, guests, and staff. The successful candidate must be knowledgeable of the local area and be able to provide trip information, backcountry information, avalanche education and weather summaries that pertain to the trails, destinations and local area.

IMMEDIATE REPORTS:

Hummingbird Lodge Supervisor

SUMMARY OF RESPONSIBILITIES:

• Embrace and promote Whitewater’s mission statement and values.
• Partner with senior resort management to set yearly goals that align with the company's overall strategic plan.
• Manage and report on Whitewater’s KPI’s ensuring organizational goals are met.
• Develop, direct, business plans and strategies to attain long-range operational goals with the focus being on effective management and growth of the Hummingbird Lodge and Campground.
• Produce and manage a departmental budget, outlining financial goals and objectives to improve performance.
• Ensure the resort fosters a culture of safety by developing and implementing operating controls, standard operating policies, training manuals, and service standards.
• Exemplifies the integrity, leadership, management, ability, work ethic and professionalism that are needed to maintain the service standards, employee standards and profitability of the Resort.
• Responsible for ensuring appropriate staffing levels to meet operational requirements by supporting recruitment, terminations, and performance management. 
• Leads, develops and monitors the performance of direct reports, ensuring they are performing and functioning as a team in the attainment of the Resort’s plans, goals, objectives and standards.
• Champion a sustainable approach in daily operations, planning, and development.
• Accountable for ensuring all operational standards are achieved.
• Manage daily operations of lodge and campground; inclusive of facility, equipment, guest service, risk management, and associated regulations.
• Create a welcoming, educational, and social environment for the backcountry community
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manual, CDPP, Employee Handbook.
• Develop, implement, and manage an emergency response plan, health and safety plan and safe work procedures
• Ensure staff are knowledgeable in safety protocols, customer relations, sales procedures and product knowledge to deliver outstanding customer experience.
• Ensure Food and Beverage standards are compliant with licensing laws and regulations, for both staff and patrons, as well all health and safety and other government mandates.
• Document equipment start-up/shut down procedures and develop a manual of practices and procedures. Procurement of supplies and equipment for the Lodge.
• Accountable for effective waste management (garbage/recycling/composting) and pest control
• Report all maintenance issues to ensure safety of the lodge in a timely manner
• Work with department supervisors and managers to ensure that resort standards are met for marketing, guest services, retail, rentals, food and beverage, facility maintenance, janitorial, trail maintenance and condition and hazard reporting
• Monitor and respond according to the Campground Management Plan to the presence of wildlife within the campground and trail system.
• Manage the sale and distribution of or fire wood to guests within the campground.
• Other duties as assigned

REQUIRED QUALIFICATIONS / EDUCATION:

• Degree or Diploma in Outdoor Recreation and Tourism Management, Tourism Management Diploma, hospitality, ski industry, or related field.
• 5+ years’ experience in hospitality, tourism, or food services management or ski area management
• 3-5 years management and leadership experience
• Previous backcountry or remote lodge experience as asset
• Occupational First Aid (OFA) Level 1 with transport endorsement, OFA Level 3 an asset
• Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management
• Entrepreneurial experience an asset
• Valid Class 5 drivers license

SKILLS & ABILITIES:

• Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
• Entrepreneurial self-starter with strong leadership abilities
• Passionate and experienced backcountry enthusiast
• Exceptional leadership and management skills
• Intermediate or advanced first aid training
• Self-motivated in guiding a facility by taking initiative and problem solving
• Maintains a professional disposition in all guests and staff interactions, and ensures operations are conducted in a safe and efficient manner
• Conflict resolutions skills
• Excellent oral and written communication skills
• Ability to solve problems logically, and make decisions in unique situations
• Knowledge of food and beverage service is an asset
• Bear aware training considered an asset
• Fire suppression or training considered an asset

Please note: A current Criminal Records check will be required as part of the hiring process.

Job Title: Line Cook

Location: Hummingbird Lodge & Campground

Department: Hummingbird Lodge

Reports to: Hummingbird Lodge & Campground Supervisor

Employment Status/Type: Full time, Seasonal (June-October, December-April)

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Hummingbird Lodge & Campground Supervisor, the Line cooks primary role is to ensure the smooth operation of the kitchen and food preparation.  As a Line Cook in the ‘heart of the house’, you will be a key player in a world-class culinary team that delivers Whitewater’s truly legendary food to our guests but with a Hummingbird Lodge fresh twist. 

Key areas of responsibility include food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment that meet and exceed established standards,and assist the team in ensuring kitchen procedures are carried out completely for each shift. You will work alongside the Lodge Host who will be responsible for the Front of House duties such as greeting guests, providing local knowledge, working as a barista, operating the POS system. At times your jobs will overlap and we would expect you to assist each other in your work so that you run the cafe efficiently and professionally.

SUMMARY OF RESPONSIBILITIES:

• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Embrace, promote and follow Whitewater’s mission statement and values.
• Champion a sustainable approach in daily operations.
• Ensure food is received, stored, handled and prepared in a hygienic and Food Safe compliant manner.
• Coordination of morning prep list completion and front line set up. 
• Ensuring customers receive friendly and efficient service.
• Constant monitoring of prepped food levels and supplies.
• Preparing prep list according to anticipated volumes. 
• Completing freezer pull list according to anticipated volumes. 
• Ensuring that temperature and sanitizer logs are completed daily.
• Ensuring Whitewater Food Safe Policy is followed.
• Keep a clean, organized and safe working area at all times.
• Implement all risk management procedures as per Whitewater Ski Resort.
• Ensure knowledge and understanding of  (but not limited to) Department Manuals, CDPP, Employee Handbook  to ensure continued success in Whitewater’s safety culture.  
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
• Perform other related duties, tasks and responsibilities as required from time to time.

REQUIRED QUALIFICATIONS / EDUCATION:

• 1-2 years previous experience in a food preparation role in a professional dining establishment.
• Previous experience leading a line and ensuring food and presentation standards are maintained.
• Culinary training, education or diploma is an asset.
• Baking experience is an asset.
• Food Safe or other food handling certification
• Serving it Right certification

SKILLS & ABILITIES:

• Superior communication skills 
• Ability to multitask in a fast paced environment.
• Demonstrated passion for high-quality culinary practices.
• Leadership and supervisor experience an asset.
• Mature and reliable
• Must be self-motivated and be able to motivate a team.
• Strong organizational and time management skills with the ability to multi - task and coordinate multiple functions and activities. 
• Possesses knowledge and understanding of employment standards specifically in areas of scheduling and ambassador discipline.
• Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with MtnOS as assets.
• Must be able to lift 50 pounds.

Please note: A current Criminal Records check will be required as part of the hiring process.

Whitewater is looking for an individual who wants to learn and grow within our Finance Team.  Whitewater Ski Resort is known for its knee deep powder, and is currently in an exciting growth phase of our business with a new lodge and campground operations coming into the fold in 2023 plus a new lift being installed next summer for our 2023/2024 operating season. 

You will be apart of a dynamic team in a fast paced working environment being exposed to many areas within the finance world.  Being self-motived, well organized, and the ability to work independetly will lead you to success within this postiion.  

Benefits

• Individual Medical Benefits
• Season pass, great discounts on gear/rentals on hill
• Opportunities for continued professional development

Job Title: Junior Accountant

Location: Whitewater Downtown Office / Resort

Department: Finance & Administration

Reports to: Finance Controller

Employment Status/Type: Year-Round, Full-Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Financial Controller, the Junior Accountant's primary role is to assist in the full cycle accounting process. The Junior Accountant will be working with a dynamic team in a fast paced working environment exposing them to many areas within the finance world.  Exceptional organizational skills, self-motivation, eye for detail, and a team player will lead you in understanding how all elements of accounting contribute to the daily operations and success of Whitewater Ski Resort.

Key areas of responsibility include communication with clients, government agencies, partners and staff, a high level of confidentiality when processing the payroll cycle, reconciliations of credit cards, petty cash, accounts receivable, and accounts payable, and employment contracts.

SUMMARY OF RESPONSIBILITIES:

• Champion a sustainable approach in daily operations, planning, and development.
• Promote Whitewater’s safety culture.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals
• Embrace, promote and follow Whitewater’s mission statement and values
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
• Maintains strictly confidential payroll information by collecting, calculating, and processing payroll. Records of employment submission.
• Assists with the creation of employment contracts for seasonal staff.
• Recording of day to day business transactions, recording of cash receipts and disbursements, maintaining accounts receivable and accounts payable ledgers, reconciliations such as credit cards, petty cash, accounts receivable, and accounts payable.
• Collections on overdue receivables.
• Certain month end journal entries.
• Effective communication with our clients, with government agencies, with our partners and staff.
• Ensure a positive, memorable and outstanding guest experience.
• Assisting with the day to day operations of the downtown office.
• Perform other related duties, tasks and responsibilities as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• 2 years accounting/bookkeeping experience, full cycle accounting considered an asset.
• Business Diploma with an accounting focus is considered an asset.
• Proficient in Microsoft Office computer programs (Outlook, Excel and Word).
• Knowledge in accounting software such as QuickBooks is considered an asset.

SKILLS & ABILITIES:

• Highly organized and self motivated individual.
• Excellent interpersonal and communication skills including oral and written communication.
• Hardworking and trustworthy. 
• Ability to prioritize workload and the flexibility to manage multiple tasks.
• Problem solver with a high attention to detail.

Please note: A current Criminal Records check will be required as part of the hiring process.

CLOSING DATE: APRIL 5TH, 2023

Job Title: Heavy Duty Mechanic 

Location: Whitewater Ski Resort

Department: Outdoor Operations

Reports to: Equipment Maintenance and Shop Supervisor 

Employment Status/Type: Year-Round, Full Time

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Equipment Maintenance and Shop Supervisor, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of Snow Cats and other heavy duty fleet equipment (Excavator, Loader, and Skid Steer). They will work closely with shop staff to ensure all equipment is maintained to the highest and safest standard to ensure smooth mountain operations. 

The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.

IMMEDIATE REPORTS:

Shop Hands and Apprentices.

SUMMARY OF RESPONSIBILITIES:

• Perform all needed maintenance activities for all heavy duty fleet equipment to a high professional standard.
• Schedule and implement daily, weekly and annual fleet maintenance.
• Overseeing and supervising large scale maintenance work.
• Training and educating apprentices in conjunction with the Equipment Maintenance and Shop Supervisor.
• Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
• Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
• Assign duties to departmental personnel.
• Assist with training operators in the use of snow cat and snow removal equipment.
• Operate equipment as required.
• Documentation and record keeping for asset maintenance and human resources.
• Assist in building and maintaining a robust preventative maintenance program.
• Monitoring and maintaining parts inventory.
• Ensure all work orders are submitted and submitted fully completed and accurate.
• Ensure operators fill out daily logs accurately.
• Assist in emergency situations.
• Ensure all safety procedures are being followed at all times.
• Keep a safe and organized work environment.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
• Embrace and promote Whitewater’s mission statement and values
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Grade 12 Diploma or equivalent required 
• Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
• Valid Driver’s License required with clean drivers abstract.
• Previous experience working in a shop considered an asset
• Snow Cat mechanical experience is an asset.
• Good working knowledge of the current WCB regulations is an asset.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills.
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Working at heights.
• Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
• Advanced skiing or snowboarding ability is an asset.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain and work weekends and holidays as required.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications.

Whitewater does not offer staff accommodation, however, Whitewater does offer a FREE staff shuttle from Nelson to the mountain, multiple times every day. We also have a staff Facebook page where staff can connect with one another and find suitable accommodations together.  If you're currently looking for housing, the Nelson Public Library has put together this great list of online resources to help you in your search CLICK HERE 

In order to work at Whitewater, you must be a Canadian citizen or have a valid Canadian Visa and Work Permit. All foreign workers must show their Visa, Work Permit, Canadian Social Insurance Number and/or proof that they have applied for the Social Insurance Number. Please note that Whitewater Ski Resort does not give out letters of offer for foreign workers. All international staff must have travel insurance, and medical coverage is highly recommended. For further information please contact the Canadian Embassy, High Commission, or Consulate in your host country.

APPEARANCE POLICY:
Whitewater Ski Resort’s Appearance Policy is designed to support everyone in providing a consistent professional appearance to our customers and colleagues.  Management may choose to more strictly enforce components of this Policy but they cannot allow a relaxation of this Policy.

Appearance Mission Statement: Whitewater Ski Resort Ltd. (“Whitewater”) is a family resort where our employees provide the first impression to our guests. It is a place where our guests recognize and value the presentation of our employees and the pride it instills throughout the resort. Whitewater aspires to a high standard of presentation and rely on your commitment to maintain a professional, well-groomed appearance while at work. Each employee is required to practice good habits of grooming, personal hygiene, and abide by all points noted below.  
 

Appearance Standards:
●    Employees must always present a clean, professional appearance. Everyone is expected to be well-groomed and wear clean clothing, free of holes, tears, or other signs of wear.  Clothing with offensive or inappropriate designs or stamps are not allowed.
●    If you already have established facial hair such as a moustache, beard, and/or sideburns they are to be clean and neatly trimmed at all times otherwise the goal is to be clean shaven every day.
●    Hair must be clean and neatly groomed.  Hair left down should be behind the ears and if longer than collar length in the back, hair should be neatly tied back.
●    All staff must respect our Scent Free policy, which means no excessive perfumes and ensuring your personal hygiene is well maintained at all times. 
●    Jewellery must be worn in moderation, appear professional and must not interfere with job function or safety.  Tongue piercings are limited to one small stud which must not impede speech and is not easily apparent to guests.  Facial piercings are limited to one small nose stud or a small hoop. All other facial jewellery or exposed body piercings must be removed or covered while on the job.  Spacers in the ears are acceptable to a maximum of 0.5cms (5mm) in width. For outdoor staff, the nose hoop must be tight for safety purposes and there may also be amendments based on your position for safety reasons.
●    Any tattoos that could reasonably offend a guest or fellow employee must be covered at all times while at work.
●    Clothing and grooming styles dictated by religion or ethnicity are exempt.

Staff Uniforms:
●    Employees are expected to dress in Whitewater Uniform attire unless the day’s tasks require otherwise.
●    Employees may wear their uniforms to and from work, but uniforms must not be worn during non-working hours (free skiing, days off, etc.).
●    Uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s. 
●    When personal clothing is allowed to be worn in conjunction with the company uniform, it must be neat and clean. It cannot not be torn, faded or patched. Solid color leggings are allowed only with a shirt or skirt long enough to reach the mid thighs.
●    For indoor staff, button up uniform shirts must be worn as such and not open with an under shirt. This is to ensure the most professional and consistent presentation of our staff.
●    During the warmer spring days, if it is getting too warm for an employee to wear their provided outerwear, Whitewater will require staff to wear a black shirt with their name tag on to ensure guests can still        identify you as personnel. Shirt graphic should be kept minimal and must not contain any profane, political or inappropriate imagery or text.  Whitewater branded headwear is also required as per the regular uniform.
●    Appropriate footwear must be worn as per your department work environment as outlined within the Department Occupational Health & Safety Checklist. 
●    All headwear worn indoors must be Whitewater branded. 
●    For outdoor staff that are wearing helmets we ask that the material underneath is of a solid print and that the helmets are free of offensive stickers such as those that include profanity. When not required to wear a helmet, the hat should be your Whitewater branded headwear.
●    All outdoor gear, such as skis and snowboards, should remain free of any offensive messaging such as that which includes profanity. 
●    Uniforms are provided for work use only. When you come skiing on your days off, we expect you to be wearing your personal outerwear and not the provided uniform as it causes additional wear and tear.  
●    All outdoor uniforms, and kitchen uniforms, are required to be returned at the end of your employment.

Staff Uniform Name Tags:
●    Name tags are part of your uniform and must be worn at all times while on duty.
●    Name tags or uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s pub. 
 

Whitewater receives a high volume of applications and unfortunately, because of that, we are unable to let all applicants know about the status of their application. Please note that only successful applicants will be contacted.

Occupational First Aid Level III or 80 hour Advanced First Aid, current CPR, advanced skiing ability & CAA Avalanche Operations Level I.

YES, if you are a successful applicant, Whitewater will refund your pass according to our policy and the number of days you work.

Yes, this is strongly encouraged. We receive several applications for Volly Patrol and start hiring after the early bird season pass deadline. If you successfully get through the interview process you will receive a pass at 50%. Once you have completed your required volunteer shifts, the remaining amount will be refunded. This is a huge commitment and a huge help to the Pro Patrol. Plus, a great way to gain experience for next season!

Whitewater has two 14 seat staff shuttles which run twice every morning (before the public shuttle bus). Scheduled employees are able to utilize this service at a discounted rate. As seats are limited, we also encourage you to carpool with your fellow coworkers.

We operate from early December to early April.

Advice on finding accommodation in Nelson Nelson has a diverse population of close to 10,000 people, a hidden gem in the Kootenays, nestled in the Selkirk Mountains along the West Arm of Kootenay Lake. It has a vibrant and carefully restored downtown shopping area, incredible dining options and a busy social scene with live performances, arts and music nearly every night of the week. When it comes to the outdoors the only limit to what you can do is your imagination - Nelson and the surrounding area are stunning year round with 4 seasons worth of adventure. Whitewater does not offer any accommodation at the resort so most employees live in Nelson. The resort is located about a 15 minute drive outside the city of Nelson. We do offer a daily shuttle at a minimal cost to employees which stops at three different locations in town.

Below are a few links to local rental/accommodation websites.

Nelson & District Chamber of Commerce http://www.discovernelson.com/classifieds/category.php?id=28

Nelson Community Websites: I love Nelson Rentals, Pennywise Rentals

Nelson BC – Homes & rooms for rent (Facebook group)

Other sites: Kijiji – Nelson rentals