Employment
Work Hard, Play Hard
At Whitewater, our employees set us apart from other ski resorts. We want our staff to show up every day and be proud of the team they are a part of. Here are some things we are doing to ensure our staff have the best work environment possible.
- Provide Fit for Snow program since the 2010/2011 season, an educational program to increase awareness around exercise and nutrition to help alleviate injury and provide mental health support and wellness programs for staff.
- Offer daily healthy snacks for all staff members in the form of free fruit and free coffee/tea.
- Provide a free daily Staff Shuttle to get employees to and from work, in addition to incentives for carpooling.
- Join one our Committees!
- Joint Occupational Health and Safety which is dedicated to promoting and improving the safety and well-being of our staff members and guests.
- Diversity, Equity, and Inclusion (D.E.I.) to ensure we are moving the needle on inclusivity at our company.
- Green Team that supports our efforts to minimize our impact on the environment.
For more information on the Hummingbird Lodge & Campground, please visit:
THE HUMMINGBIRD LODGE & CAMPGROUND
Whitewater Ski Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Please Note: Closing dates are listed on all positions and only successful applicants will be contacted.
Season Pass Purchase: Should I purchase a Season Pass even if I haven’t heard from Whitewater in regards to my application? YES, if you are a successful applicant, Whitewater will refund your Season Pass according to our policy. Early Bird rates are from July 15th - October 1st.
If you have any questions, please email .
FEATURED POSITIONS
A great opportunity to combine your equipment expertise and passion for the outdoors; your talents will provide an exceptional experience for our guests. Does your career path include leading the team? Check out the Vehicle Maintenance Supervisor position!
CLOSING DATE: August 21st, 2024
Job Title: Heavy Duty Mechanic
Location: Whitewater Ski Resort
Department: Outdoor Operations
Reports to: Vehicle Maintenance Supervisor
Employment Status/Type: Year Round. Full-Time
Compensation: $34-$37 (DOE) with a comprehensive benefits package that includes discounts across the resort, health and medical benefits, annual bonus program, and a season pass.
JOB SYNOPSIS:
Under the direction and supervision of the Vehicle Maintenance Supervisor, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of Snow Cats and other heavy duty fleet equipment (Excavator, Loader, and Skid Steer). They will work closely with shop staff to ensure all equipment is maintained to the highest and safest standard to ensure smooth mountain operations.
The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.
IMMEDIATE REPORTS:
Shop Hands and Apprentices.
SUMMARY OF RESPONSIBILITIES:
- Perform all needed maintenance activities for all heavy-duty fleet equipment to a high professional standard.
- Schedule and implement daily, weekly and annual fleet maintenance.
- Overseeing and supervising large scale maintenance work.
- Training and educating apprentices in conjunction with the Equipment Maintenance Supervisor.
- Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
- Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
- Assign duties to departmental personnel.
- Assist with training operators in the use of snow cat and snow removal equipment.
- Operate equipment as required.
- Documentation and record keeping for asset maintenance and human resources.
- Assist in building and maintaining a robust preventative maintenance program.
- Monitoring and maintaining parts inventory.
- Ensure all work orders are submitted and submitted fully completed and accurate.
- Ensure operators fill out daily logs accurately.
- Assist in emergency situations.
- Ensure all safety procedures are being followed at all times.
- Keep a safe and organized work environment.
- Using a sustainable approach in daily operations, planning, and development.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
- Embrace and promote Whitewater’s mission statement and values.
- Other duties as assigned.
REQUIRED QUALIFICATIONS / EDUCATION:
- Grade 12 Diploma or equivalent required
- Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
- Valid Driver’s License required with clean drivers abstract.
- Previous experience working in a shop considered an asset
- Snow Cat mechanical experience is an asset.
- Good working knowledge of the current WCB regulations is an asset.
SKILLS & ABILITIES:
- Strong leadership, communication, management, administrative and personnel skills.
- Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
- Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
- Working at heights.
- Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
- Advanced skiing or snowboarding ability is an asset.
- Ability to work outside for extended periods in adverse weather conditions.
- Must be willing to travel to the mountain and work weekends and holidays as required.
- Self-motivated, mature, dependable, timely and able to work well with others.
- Are proficient with Microsoft Office and other basic computer systems and applications.
Job Title: Sous Chef - Assistant Kitchen Supervisor
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef
Employment Status/Type: Seasonal, Full-time (Nov - April)
Compensation: $22.50 - $26 (DOE) alongside further employee perks and benefits.
____________________________________________________________________________
JOB SYNOPSIS:
Under the direction and supervision of the Head Chef, the Sous Chef’s primary role is to ensure the smooth operation of the kitchen by assisting the Head Chef with menu planning, ordering and inventory, coordinating staff duties, food preparation and general administration duties, as well as providing leadership at the peer level. As a leader in the ‘heart of the house’, you will be a key player in building and managing a world-class culinary team that delivers Whitewater’s truly legendary food to our guests.
Key areas of responsibility include assisting with scheduling, food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment that meet and exceed established standards, act as team lead in the absence of the Chef and assist the team in ensuring kitchen procedures are carried out completely for each shift.
SUMMARY OF RESPONSIBILITIES:
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals by communicating them and holding staff accountable to them.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Champion a sustainable approach in daily operations.
- Communicate daily with staff about mountain events, OH&S & Supervisor meeting topics, staff stoke and any other topics that need to be shared with staff.
- Managing cost of goods and services by detailed ordering and inventory management.
- Controlling waste to help hit KPI’s.
- Ensure food is received, stored, handled, and prepared in a hygienic and Food Safe compliant manner.
- Coordination of morning prep list completion and front line set up.
- Ensuring customers receive friendly and efficient service.
- Assist with menu planning, including specials, soups, salads, and catering events.
- Constant monitoring of prepped food levels and supplies.
- Preparing prep list according to anticipated volumes.
- Completing freezer pull list according to anticipated volumes.
- Ensuring that temperature and sanitizer logs are completed daily.
- Ensuring Whitewater Food Safe Policy is followed by all kitchen staff.
- Keep a clean, organized and safe working area at all times.
- Implement all risk management procedures as per Whitewater Ski Resort.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1-2 years previous experience in a food preparation role in a professional dining establishment.
- Previous experience leading a line and ensuring food and presentation standards are maintained.
- Culinary training, education or diploma is an asset.
- Food Safe or other food handling certification is an asset.
SKILLS & ABILITIES:
- Superior communication skills including the ability to retain, coach, mentor and develop staff.
- Ability to multitask in a fast-paced environment.
- Demonstrated passion for high-quality culinary practices.
- Leadership and supervisor experience an asset.
- Mature and reliable.
- Must be self-motivated and be able to motivate a team.
- Strong organizational and time management skills with the ability to multi-task and coordinate multiple functions and activities.
- Possesses knowledge and understanding of employment standards.
- Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with catering software systems an asset.
- Must be able to lift 50 pounds.
Job Title: Hummingbird Lodge Team lead
Location: Hummingbird Lodge & Campground
Department: Hummingbird Lodge & Campground
Reports to: Hummingbird Lodge & Campground Supervisor
Employment Status/Type: Full-time, Seasonal (Nov-April)
Compensation: $19.00 (DOE) alongside further employee perks and benefits.
JOB SYNOPSIS:
Under the guidance and supervision of the Hummingbird Lodge Supervisor, the Team lead will oversee and maintain all aspects of accommodation and services (exclusive of food and beverage) at the Hummingbird Lodge in the absence of the Hummingbird Lodge Supervisor. For accommodations, this will include the suite and RV Sites. For services, this will include rental equipment, trail network and information boards. When the supervisor is of, they will supervise and lead all aspects of day to day operations.
The team lead's primary role is to provide exceptional experience. They will work in conjunction with the Hummingbird Lodge Supervisor to effectively and efficiently run the Lodge and Campground aspect of this new business, resulting in high-quality resort operations and customer service, fiscal responsibility, strong health and safety culture, and compliance with all government regulations, with a continued focus on Whitewater’s company culture and branding.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Embrace and promote Whitewater’s mission statement and values.
- Foster Whitewater’s emergency response plan, health and safety plan, and safe work procedures.
- Champion a sustainable approach in daily operations.
- Assist in the kitchen when needed.
- Point of contact for all things relating to camping, RV Parking, and Suite
- Manage Reservations and point person for Campspot & AirBnB bookings
- Work with and Support the janitor team with house cleaning in the suite when needed.
- Order and maintain inventories for all housekeeping products and other suite supplies
- Ensure maintenance issues are addressed and brought to Supervisors attention.
- Accountable for effective waste management (garbage/recycling/composting) and pest control
- Manage rental inventory: propane fire pits, hiking poles, Nordic equipment, snowshoe and avalanche rescue equipment
- Be knowledgeable on rental equipment set up (nordic, snow shoes etc) and assist guest with fittings
- Be knowledgeable in all Backcountry Education courses offered
- Create a welcoming, educational, and social environment for the backcountry community.
- Participate in training of staff.
- Act as Supervisor of the Day - oversee operations of Lodge and campground; inclusive of food and beverage, accommodation, equipment, guest service, risk management, and associated regulations.
- Work with department supervisors and managers to ensure that resort standards are met for marketing, guest services, retail, rentals, facility maintenance, janitorial, trail maintenance and condition and hazard reporting
- Other duties as required.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1-2 years of leadership experience an asset.
- Kitchen experience an asset.
- Previous backcountry or remote lodge experience as an asset.
- Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management.
- Serving it Right
- Food safe 1 an asset
SKILLS & ABILITIES:
- Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
- Strong leadership skills
- Self-motivated in guiding a facility by taking initiative and problem-solving.
- Maintains a professional disposition in all guests and staff interactions, and ensures operations are conducted in a safe and efficient manner.
- Conflict resolution skills.
- Excellent oral and written communication skills.
- Ability to solve problems logically and make decisions in unique situations.
- Knowledge of food and beverage service is an asset.
- Bear aware training is considered an asset.
Please note: A criminal record check will be required as part of the hiring process.
Job Title: Social Media and Content Coordinator
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Brand Director
Employment Status/Type: Part-Time, Seasonal (20 hours week)
Compensation: $22-23 (DOE) alongside other perks and benefits.
_______________________________________________________________________-
JOB DESCRIPTION
As a key part of the Sales & Marketing team, you will be responsible for maintaining Whitewater’s strong brand presence through social media, and the creation of visual and written content. The role consists of supporting the Brand Director, the Sales & Marketing Coordinator, and the Events Coordinator in the implementation and execution of the resort's strategic marketing plan, with a specific focus on social media, content generation and visual / digital curation for marketing purposes.
As an employee of the Resort your mandate is to ensure our guests, working partners, and sponsors receive the best level of service possible, leaving them with a long-lasting, positively memorable experience at Whitewater Ski Resort.
SUMMARY OF RESPONSIBILITIES:
- Act as a Brand Ambassador of Whitewater Ski Resort.
- Work with the Sales and Marketing Director and the Marketing Coordinator to execute and deliver on the overall resort goals as well as the strategic marketing plan in order to attract customers and help educate all existing customers on various programs and happenings at Whitewater.
- Create consumable content for marketing collateral, social media channels, advertisements, and Resort partners.
- Utilize strong storytelling skills to bring the Whitewater brand to life across a variety of platforms and mediums.
- Curate content from a variety of Whitewater partners including athletes, photographers, videographers, writers and artists.
- Photo and video asset management and tracking.
- Oversee all Whitewater social media channels with support from the Sales & Marketing Coordinator and the Brand Director.
- Provide support with media and public relations as required.
- Act as an information resource, you must be familiar with all Whitewater and Nelson products, policies, and procedures. Example: In depth knowledge of Whitewater food and beverage, retail, and snow school offerings.
- As a member of the marketing team this role will also be a key support for all Whitewater events.
- Support Whitewater’s sustainability goals by collaborating on design and implementation of programs for waste reduction, energy efficiency, and environmental education.
- Assist in all general administrative duties and other duties as assigned.
REQUIRED QUALIFICATIONS/EDCATION:
- 2 years of industry experience working in marketing, communications, or with social media within a business capacity.
- Diploma in Marketing, Communications, or another relevant field.
- Familiarity with video and camera equipment as well and photo and video editing software.
- Proficient with website management, social media, and performance-measuring tools.
- Proficient at reading and understanding Google Analytics an asset.
- Experience adhering to brand standards with Adobe Creative Suite or other professional design software.
- Experience with Google Suite, Adobe Creative Cloud, Microsoft Office, and other collaboration tools such as Canva.
- Experience with Project Management software such as Basecamp is an asset.
SKILLS AND ABILITIES:
- Excellent organizational skills and detail-oriented approach.
- Flexibility and adaptability.
- Ability to manage multiple projects concurrently.
- Ability to respond quickly in a dynamic and changing environment.
- Exceptional communication and guest service skills.
- Ability to work independently as well as in a team environment.
- Effective communication with senior management, supervisors, and other industry professionals.
- Must be willing to travel to the mountain and work weekends and holidays as required.
- Skiing or snowboarding at an advanced ability level is an asset.
Lifts and Maintenance
A great opportunity to combine your equipment expertise and passion for the outdoors; your talents will provide an exceptional experience for our guests. Does your career path include leading the team? Check out the Vehicle Maintenance Supervisor position!
CLOSING DATE: August 21st, 2024
Job Title: Heavy Duty Mechanic
Location: Whitewater Ski Resort
Department: Outdoor Operations
Reports to: Vehicle Maintenance Supervisor
Employment Status/Type: Year Round. Full-Time
Compensation: $34-$37 (DOE) with a comprehensive benefits package that includes discounts across the resort, health and medical benefits, annual bonus program, and a season pass.
JOB SYNOPSIS:
Under the direction and supervision of the Vehicle Maintenance Supervisor, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of Snow Cats and other heavy duty fleet equipment (Excavator, Loader, and Skid Steer). They will work closely with shop staff to ensure all equipment is maintained to the highest and safest standard to ensure smooth mountain operations.
The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.
IMMEDIATE REPORTS:
Shop Hands and Apprentices.
SUMMARY OF RESPONSIBILITIES:
- Perform all needed maintenance activities for all heavy-duty fleet equipment to a high professional standard.
- Schedule and implement daily, weekly and annual fleet maintenance.
- Overseeing and supervising large scale maintenance work.
- Training and educating apprentices in conjunction with the Equipment Maintenance Supervisor.
- Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
- Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
- Assign duties to departmental personnel.
- Assist with training operators in the use of snow cat and snow removal equipment.
- Operate equipment as required.
- Documentation and record keeping for asset maintenance and human resources.
- Assist in building and maintaining a robust preventative maintenance program.
- Monitoring and maintaining parts inventory.
- Ensure all work orders are submitted and submitted fully completed and accurate.
- Ensure operators fill out daily logs accurately.
- Assist in emergency situations.
- Ensure all safety procedures are being followed at all times.
- Keep a safe and organized work environment.
- Using a sustainable approach in daily operations, planning, and development.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
- Embrace and promote Whitewater’s mission statement and values.
- Other duties as assigned.
REQUIRED QUALIFICATIONS / EDUCATION:
- Grade 12 Diploma or equivalent required
- Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
- Valid Driver’s License required with clean drivers abstract.
- Previous experience working in a shop considered an asset
- Snow Cat mechanical experience is an asset.
- Good working knowledge of the current WCB regulations is an asset.
SKILLS & ABILITIES:
- Strong leadership, communication, management, administrative and personnel skills.
- Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
- Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
- Working at heights.
- Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
- Advanced skiing or snowboarding ability is an asset.
- Ability to work outside for extended periods in adverse weather conditions.
- Must be willing to travel to the mountain and work weekends and holidays as required.
- Self-motivated, mature, dependable, timely and able to work well with others.
- Are proficient with Microsoft Office and other basic computer systems and applications.
Job Title: Loader / Grooming Operator
Location: Whitewater Ski Resort
Department: Grooming
Reports to: Grooming Supervisor
Employment Status/Type: Full-time, Seasonal
Compensation: DOE
JOB SYNOPSIS:
Under the direction and supervision of the Grooming Supervisor, the Loader / Snowcat Operators primary role is to operate Whitewater equipment in a safe manner to provide pristine ground conditions for guests and staff. As a groomer you will operate Piston Bully and Prinoth Snowcats and the appropriate grooming attachments as required to prepare and maintain the resort ski runs to a safe and professional standard.The Loader operator works on snow removal around the resorts parking lots and buildings and will be required to operate both loader and skid steer equipment.
The surface of our snow from the parking lots to the beautiful corduroy is an important part of the business and enhances our guest experience. As skill and proficiency improve, the operator will advance to Winch Cat operation, special event, and feature construction.
This position requires a competent person ideally with experience operating equipment. You will have to work independently in variable weather, at night, in a winter work environment while adhering to safe work procedures and organization guidelines.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Operate a variety of heavy duty equipment in a safe and efficient manner to ensure all surfaces around the resort are safe to the public and staff.
- Maintain safe ingress and egress for all the resort's facilities including: parking lots, access roads, structures and special events to the satisfaction of those department heads.
- Operate a Snowcat and appropriate implements to achieve desired contours and surfaces providing quality groomed runs.
- Report any safety issues to the supervisor.
- Collaborate with other team members to coordinate grooming, share information about slope conditions, and work together to provide the best possible guest experience.
- Complete pre and post trip inspections and record this information in the log books. Report any issues discovered to the Mechanics.
- Provide assistance during emergencies or rescue operations on the slopes.
- Recognize and report unusual noises and conditions to the Mechanics.
- Perform daily light maintenance (topping up fluids, cleaning interior and exterior, greasing, and fueling of machine).
- Seek training opportunities and communicate them to your supervisor.
- Adhere to safe work procedures, standard operating procedures, and safety legislation.
- Communicate power outages, fire, or other emergencies to your supervisor/management.
- Adhere to proper safety procedures in the shop and fuel area.
- Champion a sustainable approach in daily operations, planning, and development.
- Promote Whitewater’s safety culture.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
- Working night shifts is required.
- Other duties as assigned.
REQUIRED QUALIFICATIONS / EDUCATION:
- Valid B.C. driver’s license Class 5 required.
- A four-wheel drive vehicle with good winter tires is required.
- Highschool Diploma required.
- Previous experience operating a snowcat is considered an asset.
- Mechanical aptitude and heavy equipment operating experience considered an asset.
- Ability to ski or board is an asset.
SKILLS & ABILITIES:
- Ability to operate equipment in a safe, considerate, manor.
- Ability to work night shifts, weekends and holidays
- Physically capable of doing the job
- Ability to work in an isolated, outdoor, winter environment with variable weather conditions and terrain
Food and Beverage
Job Title: Sous Chef - Assistant Kitchen Supervisor
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef
Employment Status/Type: Seasonal, Full-time (Nov - April)
Compensation: $22.50 - $26 (DOE) alongside further employee perks and benefits.
____________________________________________________________________________
JOB SYNOPSIS:
Under the direction and supervision of the Head Chef, the Sous Chef’s primary role is to ensure the smooth operation of the kitchen by assisting the Head Chef with menu planning, ordering and inventory, coordinating staff duties, food preparation and general administration duties, as well as providing leadership at the peer level. As a leader in the ‘heart of the house’, you will be a key player in building and managing a world-class culinary team that delivers Whitewater’s truly legendary food to our guests.
Key areas of responsibility include assisting with scheduling, food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment that meet and exceed established standards, act as team lead in the absence of the Chef and assist the team in ensuring kitchen procedures are carried out completely for each shift.
SUMMARY OF RESPONSIBILITIES:
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals by communicating them and holding staff accountable to them.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Champion a sustainable approach in daily operations.
- Communicate daily with staff about mountain events, OH&S & Supervisor meeting topics, staff stoke and any other topics that need to be shared with staff.
- Managing cost of goods and services by detailed ordering and inventory management.
- Controlling waste to help hit KPI’s.
- Ensure food is received, stored, handled, and prepared in a hygienic and Food Safe compliant manner.
- Coordination of morning prep list completion and front line set up.
- Ensuring customers receive friendly and efficient service.
- Assist with menu planning, including specials, soups, salads, and catering events.
- Constant monitoring of prepped food levels and supplies.
- Preparing prep list according to anticipated volumes.
- Completing freezer pull list according to anticipated volumes.
- Ensuring that temperature and sanitizer logs are completed daily.
- Ensuring Whitewater Food Safe Policy is followed by all kitchen staff.
- Keep a clean, organized and safe working area at all times.
- Implement all risk management procedures as per Whitewater Ski Resort.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1-2 years previous experience in a food preparation role in a professional dining establishment.
- Previous experience leading a line and ensuring food and presentation standards are maintained.
- Culinary training, education or diploma is an asset.
- Food Safe or other food handling certification is an asset.
SKILLS & ABILITIES:
- Superior communication skills including the ability to retain, coach, mentor and develop staff.
- Ability to multitask in a fast-paced environment.
- Demonstrated passion for high-quality culinary practices.
- Leadership and supervisor experience an asset.
- Mature and reliable.
- Must be self-motivated and be able to motivate a team.
- Strong organizational and time management skills with the ability to multi-task and coordinate multiple functions and activities.
- Possesses knowledge and understanding of employment standards.
- Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with catering software systems an asset.
- Must be able to lift 50 pounds.
Bring your leadershiop skills to the table!!! This position is for you if you want to work in a supportive, energetic, and cohesive team environment. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.
Job Title: Line Supervisor
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef, Sous Chef
Employment Status/Type: Seasonal, Full-Time
Compensation: $19.00 (DOE) alongside further employee perks and benefits.
__________________________________________________
JOB SYNOPSIS:
As the Line Supervisor and under the direction of the head chef and sous chef you are responsible for the daily operation and the enhancement of the quality of our Guests experience in the cafeteria.
SUMMARY OF RESPONSIBILITIES:
- Supervision of kitchen staff.
- Friendly and efficient service.
- Food preparation, consistency and quality.
- Coordination of morning prep list completion and front line set up.
- Help communicate the organizations goals and policies with the team.
- Ensuring customers receive friendly and efficient service.
- Constant monitoring of prepped food levels and supplies.
- Preparing prep list according to anticipated volumes.
- Completing freezer pull list according to anticipated volumes.
- Ensuring that temperature and sanitizer logs are completed daily.
- Ensuring Whitewater Food Safe Policy is followed by all kitchen staff.
- Ensuring that temperature and sanitizer logs are completed daily.
- Implementation of all risk management procedures as per Whitewater Ski Resort.
- Keep a clean, organized and safe working area at all times.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1-2 years previous experience in a food preparation role in a professional dining establishment.
- Previous experience leading a line and ensuring food and presentation standards are maintained.
- Food Safe or other food handling certification is an asset.
SKILLS & ABILITIES:
- Mature, reliable and presentable.
- People management experience an asset.
Whitewater’s food is truly legendary and it all begins in our kitchen. As a Line Cook, you’ll be part of the world-class culinary team with the primary goal of providing exceptional food and service. Completing the daily prep list for our famous Glory Bowl, or one of our many unbelievable burgers is only the beginning. This position is for you if you want to work in a supportive, energetic, and cohesive team environment. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.
Job Title: Line & Prep Cook
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef, Sous Chef
Employment Status/Type: Seasonal, Part-time/Full-Ttime
Compensation: $17.60 (DOE) alongside further employee perks and benefits.
_________________________________________________________
JOB SYNOPSIS:
Assisting in the daily operation of the cafeteria. Your primary goal is to provide quality food and service in order to ensure that our guests have an enjoyable and memorable experience in our cafeteria.
SUMMARY OF RESPONSIBILITIES:
- Maintaining overall continuous food safe practice and instruction.
- Opening and closing procedures for cafeteria and equipment cleaning.
- Sufficient completion of daily prep list & line set up.
- Friendly and efficient service while working on line serving public.
- Implementation of all risk management procedures as per Whitewater Ski Resort.
- Following Whitewater Ski resorts employee and resort policies.
- Keep a clean, organized and safe working area at all times.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Mature, reliable, and presentable
- 1-2 years experience in a restaurant or cafeteria
- Food Safe Level 1
SKILLS & ABILITIES:
- Reliable and presentable
- Ability to work in a fast-paced environment
We are seeking a self-motivated baker extraordinaire that is responsible for baking and creating mouth watering snacks (the cinnamon buns could really be classified as a meal). The Baker will execute and improve recipes, keep a clean and tidy work environment, respect all food safe practices and will assist with the ordering of all baking ingredients. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.
Please note: This position starts at 5:00 am therefore applicants must have a safe and reliable 4WD vehicle and be comfortable in extreme winter driving conditions.
Job Title: Baker
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef, Sous Chef
Employment Status/Type: Seasonal, Part-Time/Full-time
Compensation: $18.80 (DOE) alongside further employee perks and benefits.
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JOB SYNOPSIS:
Assisting in the daily operation of the cafeteria. Your primary goal is to provide quality baking and food service in order to help ensure that our guests have an enjoyable and memorable experience in our café or bar.
SUMMARY OF RESPONSIBILITIES:
- Opening procedures of the cafeteria.
- Daily baking according to predicted volumes and prep cooking when needed.
- Recipe suggestions and ideas.
- Food safe practice.
- Provide good guest relations.
- Implementation of all risk management procedures.
- Following Whitewater Ski resorts employee and resort policies.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties as assigned, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Mature, reliable, and presentable.
- 1-2 years work experience as a baker.
- Baker’s papers or courses an asset.
- Food Safe.
- Reliable transportation, 4x4 recommended.
SKILLS & ABILITIES:
- Reliable and presentable.
- Ability to work in a fast-paced environment.
- Ability to self-motivate and work alone.
Gain experience in a world-class kitchen while working under the direction of the Head Chef to maintain the highest quality of cleanliness in all food service areas and service equipment. You are a key member of the culinary team as your talents will ensure our guests consistently receive impeccable meals without delay, while assisting the resort's sustainability initiatives by ensuring limited use of disposable serving products. Responsible for ensuring dishes and kitchen wares get washed and sanitized in a timely fashion, and in good working condition, reporting any deficiencies. This position is perfect for those looking to grow or for those who just want to clean dishes and crush pow laps on their days off.
Minimum Qualifications: Must be an organized and efficient worker who has experience working in a fast-paced environment. Previous experience is considered an asset.
Job Title: Dishwasher
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Head Chef, Sous Chef
Employment Status/Type: Seasonal, Part-Time/Full-Time
Compensation: $17.40 alongside further employee perks and benefits.
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JOB SYNOPSIS:
To ensure the dish pit area is efficiently running. Cleanliness is of the utmost importance, you must maintain proper cleaning of dishes, drying and putting away in the designated areas. Checking that the dishwasher is clean, topped up on chemicals and running smoothly. Also assisting in food preparation when needed, adhering to all food safety standards.
SUMMARY OF RESPONSIBILITIES:
- Recycling
- Sort recycling pails
- Organize and neatly stack flats in recycling room
- Rinse out recycling pails
- Break down cardboard and stack in recycling room
- Dishwashing
- Restocking as per Head Chef, Sous Chef, Bartender requests,
- Assisting in food preparation when needed.
- Food safe practice.
- Provide good guest relations.
- Implementation of all risk management procedures as per Whitewater.
- Following Whitewater Ski Resorts employee and resort policies and procedures.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Mature, reliable, and presentable.
- Prior dishwasher or kitchen work an asset.
SKILLS & ABILITIES:
- Friendly, Reliable and presentable.
- Ability to work in a fast-paced environment.
- Ability to self-motivate and work alone.
Job Title: Front of House Supervisor
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Indoor Operations Manager
Employment Status/Type: Seasonal, Full-Time
Compensation: $20-$21 (DOE) alongside further employee perks and benefits.
___________________________________________________________________________________________________________________________________________________________________________________
JOB SYNOPSIS:
Under the direction and supervision of the Indoor Operations Manager, you will lead the Food and Beverage team in providing an exceptional culinary resort experience for our guests. The Front of House Supervisor’s primary role is ensuring optimum service is met, ensuring consistent and timely service, assisting in controlling costs, championing sustainability initiatives, and taking an active role in supporting other department requests to ensure Resort success.
Key areas of responsibility include department recruiting, scheduling front of house staff, overseeing food service, and managing costs and inventory of all relevant products and supplies.
IMMEDIATE REPORTS:
Front of House Team Members
Front of house team members work together to complete the tasks of cafe style service, bussing, waste management, etc
- Baristas
- Janitors
- Front Of House Team Members
SUMMARY OF RESPONSIBILITIES:
- Champion a sustainable approach in daily operations, development, and planning.
- Embrace, promote, and follow Whitewater’s mission statement and values.
- Participate in hiring and training staff for all Front of House.
- Supervise, coach, mentor, and schedule all Front of House staff.
- Order, maintain, and control inventory for all front of house products and supplies to match business volumes.
- Work with the Management team to ensure pricing meets the organization’s goals of profitability.
- Resolve customer complaints as well as any internal conflicts between staff.
- Oversee food service, and act as an expeditor, when necessary, to ensure the consistent timely movement of completed food orders from kitchen to customer table.
- Ensure practice of health and safety regulations.
- Ensure proper communication is maintained with the customer if there is a delay.
- Ensure opening and closing duties are well done each day in a high-quality manner.
- Ensure communication between the Front of House & Back of House is positive and professional.
- Support the Bar team in ensuring a top-level service is experienced by all guests in the lodge.
- Ensure health and safety regulations are practiced by all staff members.
- Ensure all areas of the lodge are tidy & well organized.
- Manage department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Provide a positive, memorable, and outstanding guest experience.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Tourism, Hospitality, or Business Certificate an asset.
- Food & Beverage Serving it Right.
- Food Safe Level 1.
SKILLS & ABILITIES:
- Previous leadership/supervisor/management experience, preferably in the food & beverage sector.
- Familiarity with Google Workplace is an asset.
- Excellent team player.
- Excellent time management.
- Excellent customer service & communication skills.
- Must be of legal age as you are working in licensed areas.
- Computer and cash handling experience.
- Must be willing to travel to the mountain as well as work weekends and holidays as required.
Please note: A criminal record check will be required as part of the hiring process.
Job Title: Front of House Assistant Supervisor
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Front of House Supervisor/Indoor Operations Manager
Employment Status/Type: Seasonal, Full-time
Compensation: $18.25 (DOE) alongside further employee perks and benefits.
____________________________________________________________________________________
JOB SYNOPSIS:
Under the guidance and supervision of the Front of House Supervisor & Indoor Operations Manager, you will assist the Food and Beverage team in providing an exceptional culinary resort experience for our guests. The Front Of House Assistant Supervisor’s primary role is supporting the Front of House Supervisor and Food & Beverage team, being a champion in sustainability initiatives, and ensuring smooth food service.
Key areas of responsibility include assisting in department recruiting, scheduling front of house staff, coaching and mentoring staff, overseeing food service, and managing inventory of all relevant products and supplies. You will act as a team lead in the absence of the Front of House Supervisor and assist the team in ensuring high quality customer service.
SUMMARY OF RESPONSIBILITIES:
- Champion a sustainable approach in daily operations.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Participate in hiring and training staff for the Front Of House team.
- Assist in ordering and maintaining inventory for all front of house products and supplies.
- Resolve customer complaints as well as any internal conflicts between staff on FOH supervisor’s days off.
- Assist in food service, including acting as an expeditor, when necessary, to ensure the timely movement of completed food orders from the kitchen to the customer.
- Ensure opening and closing duties are well done each day in a high-quality manner.
- Ensure communication between the Front of House & Back of House is positive and professional.
- Support the Bar team in ensuring a top-level service is experienced by all guests in the lodge.
- Ensure health and safety regulations are practiced by all staff members.
- Ensure all areas of the lodge are tidy & well organized, including performing daily washroom checks.
- Provide a positive, memorable and outstanding guest experience.
- Perform other related duties, tasks and responsibilities as required from time to time.
- Promote Whitewater’s safety culture by supporting the Front of House Supervisor in reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Work with the Front of House Supervisor to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
REQUIRED QUALIFICATIONS / EDUCATION:
- Tourism or Business Certification an asset.
- Food & Beverage Serving it Right.
- Food safe Level 1.
- Point of Service Experience an asset.
SKILLS & ABILITIES:
- Previous leadership experience, preferably in food & beverage sector.
- Excellent team player.
- Strong organization and administrative skills.
- Familiarity with the food & beverage industry.
- Excellent customer service & communication skills.
- Must be of legal age as you may be supporting Coal Oil Johnny’s pub.
- Computer and cash handling experience.
- Must be willing to travel to the mountain as well as work weekends and holidays as required.
Please note: A current Criminal Records check will be required as part of the hiring process.
Job Title: Front Of House Team Member
Location: Whitewater Ski Resort
Department: Indoor – Front Of House
Reports to: Front of House Supervisor/Assistant
Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent)
Compensation: $17.40 alongside further employee perks and benefits.
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JOB SYNOPSIS:
As a FOH Team Member you are responsible for enhancing the experience of our guests’ day at Whitewater. You are responsible for understanding the full menu, processing food and beverage transactions, assisting guests through the cafeteria line up, receiving cash, staff charges, balancing the day’s sales, restocking grab & go items, baked goods, coffee & hot chocolate station, bussing tables and ensuring the lodge is kept clean and tidy for guests. This roll will have you working between the main cafe & snack bar
Your personal interaction with our guests will foster a friendly, knowledgeable relationship which they will look forward to renewing each time they visit Whitewater.
SUMMARY OF RESPONSIBILITIES:
- Make sure all cups, condiments, baking, confectionery, and beverages are available to customers upon cafeteria opening at 8:15am.
- Adequately and actively maintain and stock throughout your shift the following: cups, condiments, beverages, confectionery, cafeteria trays.
- Expedite food from kitchen to guests as required.
- Cleaning of the cafeteria tables and seating areas including sweeps of messes made throughout the day.
- Observe and monitor the main food service area. Report any liquor violations to your supervisor.
- Monitoring bus bins, garbage and recycling.
- Accurate cash handling throughout the day and closing out the sales point at the end of your shift.
- Alert of any possible thefts or damage to Whitewater or guest’s property and report any such incidences by notifying your supervisor.
- Do hourly bathroom checks to ensure supplies are filled and any major clean ups are reported to the supervisor.
- Champion a sustainable approach in daily operations, planning, and development.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, Employee Handbook.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Embrace, promote and follow Whitewater’s mission statement and values
- Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Guest service, computer and cash handling experience are preferred.
- Experience, Food Safe 1 and Serving It Right is considered an asset.
SKILLS & ABILITIES:
- Must be organized and self-motivated.
- Ability to work in fast paced environment
- Exceptional Guest Service skills
- Ability to handle difficult customer interactions
Please note: A current Criminal Records check will be required as part of the hiring process.
For individuals with a multitude of talents and the ability to multitask, this may be for you! Your day will not be boring and will bring your talents of guest relations, cash handling, menu planning, prep work and cooking to the forefront with the ultimate goal of providing an exceptional guest experience.
In case you didn’t know, Glory Lodge is a little satellite lodge to our main Day Lodge, located on the backside of Whitewater and near the bottom of the Glory Chair. Glory Lodge is known for our great menu and relaxed cozy atmosphere.
Minimum Qualifications: Cooking experience is an asset; however, not a requirement as training and support will be provided!
Please note: A current Criminal Records check will be required as part of the hiring process.
Job Title: Janitor
Location: Whitewater Ski Resort
Department: Indoor – Front Of House
Reports to: Front of House Supervisor/Assistant
Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent)
Compensation: $19.25 - $20.50 (DOE) alongside further employee perks and benefits.
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JOB SYNOPSIS:
As a janitor you play a crucial role in maintaining a clean & safe environment for guests and staff. Your day starts once facilities shut down for the day and continues after guests and other staff have left the hill. Your work ensures that the facilities are clean and ready to go for guests the next morning.
This role has you working past regular staffing hours, so having your own 4X4 vehicle will be necessary.
SUMMARY OF RESPONSIBILITIES:
- Cleaning of the entire day lodge nightly and ensure other buildings and lodges are cleaned based on the weekly schedule. Other areas include Skier Services, IGS building, Hummingbird lodge, Mountain Ops, and Glory Lodge.
- Follow checklist of nightly tasks that includes vacuuming, sweeping, garbage & recycling, washing floors, cleaning washrooms, spot cleaning windows, re-stocking Kleenex dispensers/toilet paper/paper-towel/hand sanitizer stations, washing tables, etc.
- Ensuring to complete tasks as safe as possible while guests or other staff are in the lodge. Ie not putting up tables till all guests have left the facilities or blocking off the area to ensure guests stay away from any unsafe conditions.
- Implementation of all risk management procedures as per Whitewater Ski Resort.
- Safe and complete lock-up of lodges, set alarm if building has one.
- Radio check with night groomers.
- Champion a sustainable approach in daily operations, planning, and development.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, Employee Handbook.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Mature, reliable, and dependable.
- 1-2 years’ experience.
- Reliable vehicle, preferably 4x4.
- Ability to work evening shifts, until 10-11pm.
SKILLS & ABILITIES:
- Must be organized and self-motivated.
- Must be able to work alone and independently.
- Ability to lift up to 50lbs.
Hummingbird Lodge & Campground
Job Title: Hummingbird Lodge Team lead
Location: Hummingbird Lodge & Campground
Department: Hummingbird Lodge & Campground
Reports to: Hummingbird Lodge & Campground Supervisor
Employment Status/Type: Full-time, Seasonal (Nov-April)
Compensation: $19.00 (DOE) alongside further employee perks and benefits.
JOB SYNOPSIS:
Under the guidance and supervision of the Hummingbird Lodge Supervisor, the Team lead will oversee and maintain all aspects of accommodation and services (exclusive of food and beverage) at the Hummingbird Lodge in the absence of the Hummingbird Lodge Supervisor. For accommodations, this will include the suite and RV Sites. For services, this will include rental equipment, trail network and information boards. When the supervisor is of, they will supervise and lead all aspects of day to day operations.
The team lead's primary role is to provide exceptional experience. They will work in conjunction with the Hummingbird Lodge Supervisor to effectively and efficiently run the Lodge and Campground aspect of this new business, resulting in high-quality resort operations and customer service, fiscal responsibility, strong health and safety culture, and compliance with all government regulations, with a continued focus on Whitewater’s company culture and branding.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Embrace and promote Whitewater’s mission statement and values.
- Foster Whitewater’s emergency response plan, health and safety plan, and safe work procedures.
- Champion a sustainable approach in daily operations.
- Assist in the kitchen when needed.
- Point of contact for all things relating to camping, RV Parking, and Suite
- Manage Reservations and point person for Campspot & AirBnB bookings
- Work with and Support the janitor team with house cleaning in the suite when needed.
- Order and maintain inventories for all housekeeping products and other suite supplies
- Ensure maintenance issues are addressed and brought to Supervisors attention.
- Accountable for effective waste management (garbage/recycling/composting) and pest control
- Manage rental inventory: propane fire pits, hiking poles, Nordic equipment, snowshoe and avalanche rescue equipment
- Be knowledgeable on rental equipment set up (nordic, snow shoes etc) and assist guest with fittings
- Be knowledgeable in all Backcountry Education courses offered
- Create a welcoming, educational, and social environment for the backcountry community.
- Participate in training of staff.
- Act as Supervisor of the Day - oversee operations of Lodge and campground; inclusive of food and beverage, accommodation, equipment, guest service, risk management, and associated regulations.
- Work with department supervisors and managers to ensure that resort standards are met for marketing, guest services, retail, rentals, facility maintenance, janitorial, trail maintenance and condition and hazard reporting
- Other duties as required.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1-2 years of leadership experience an asset.
- Kitchen experience an asset.
- Previous backcountry or remote lodge experience as an asset.
- Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management.
- Serving it Right
- Food safe 1 an asset
SKILLS & ABILITIES:
- Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
- Strong leadership skills
- Self-motivated in guiding a facility by taking initiative and problem-solving.
- Maintains a professional disposition in all guests and staff interactions, and ensures operations are conducted in a safe and efficient manner.
- Conflict resolution skills.
- Excellent oral and written communication skills.
- Ability to solve problems logically and make decisions in unique situations.
- Knowledge of food and beverage service is an asset.
- Bear aware training is considered an asset.
Please note: A criminal record check will be required as part of the hiring process.
Guest Services
Often the first point of contact for guests, this role is an integral part of the resort experience. Responsible for parking lot duties such as parking cars, snow removal around buildings, ticket scanning, and other outdoor base area duties to ensure our guests have a safe and enjoyable visit. Your ongoing personal interaction with our Guests will foster a friendly relationship that they will look forward to renewing continually. You will be a knowledge expert on Whitewater’s terrain, events, and services as well as an important information resource for Nelson and the surrounding area.
Minimum Qualifications: Physically fit- needing the ability to perform very physical duties for long hours in inclement weather; an aptitude and desire to be in guest service, and true enjoyment of the outdoors. The ability to ski/snowboard at an intermediate level is required. Class 5 driver's license with a clean abstract required; Class 4 considered an asset.
Job Title: Shuttle Driver
Location: Whitewater Ski Resort
Department: Shuttle
Reports to: Indoor Operations Manager
Employment Status/Type: Seasonal, Full-Time or Part-Time
Compensation: DOE
JOB SYNOPSIS:
Under the direction and supervision of the Indoor Operations Manager, the Shuttle Driver’s primary role is to transport guests to the resort in a timely, safe, and friendly manner. You will be an ambassador for the resort and are integral in providing the Whitewater Experience. You will act as an information resource for the mountain and the Nelson area. Your personal interaction with our Guests will foster a friendly, knowledgeable relationship which they will look forward to renewing each time they visit Whitewater.
Key areas of responsibility include abiding by all of the government and company policies and procedures, completion of the Commercial Safety Inspection, maintaining cleanliness of the vehicle, greeting guests/staff at specified locations, validating guest manifests to ensure payment of travel, assisting guests with the load/off load of their equipment and managing lost and found items.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Safe, timely, and friendly transportation of our guests to the resort.
- Complete daily Commercial vehicle Inspection, any issues please report to Indoor Operations Manager.
- Ensuring prompt and friendly service based on the shuttle pick up schedule and communicating to Dispatch if there are any delays
- If the shuttle is unable to drive then contact the Indoor Operations Manager and have a shuttle brought down from Mountain and resume pickups at established locations.
- Maintain radio communication with Dispatch with daily check-ins when arriving and leaving the mountain.
- Making sure that the vehicle remains clean both inside and out.
- Assist with town runs throughout the week to support mountain operations.
- Be available to support guest transportation outside of schedule if operations require it.
- Responsible for dropping any lost and found items to Indoor Guest Services on the Mountain.
- Champion a sustainable approach in daily operations.
- Promote Whitewater’s safety culture.
- Assist in achieving department and organizational Key Performance Indicators (KPIs).
- Embrace, promote and follow Whitewater’s mission statement and values.
- Understand current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- Previous Shuttle Driving experience is an asset.
- Previous Radio Experience an asset.
- Class 4.
- Current Driver's Abstract - Clean Driving Record.
SKILLS & ABILITIES:
- Strong communication skills.
- Exceptional customer service skills.
- Physically able to handle 50 lbs lifting.
- Basic maintenance knowledge.
- Efficiency and time-management.
- Able to problem solve when unexpected citations arise.
- Detail-oriented in record keeping.
Please note: A current Criminal Records check will be required.
Mountain Safety
No day is the same in the mountain safety realm. Daily responsibilities combine first aid for our Guests and Staff, coverage of mountain safety, assist in risk management within our ski area boundary to reduce and/or make aware hazards to skiers/boarders as they develop, participate in avalanche control risk management, incident rescue and reporting, disaster plans and first aid procedures, chair lift evacuations and self-evacuations, maintenance of ski runs, fence lines and equipment, morning and afternoon sweep, public education and policing of ski area, record keeping for avalanche control, inventories, and first aid and accident investigation reports.
Minimum Qualifications: Occupational First Aid Level III or 80 hour Advanced First Aid current CPR advanced skiing ability CAA Avalanche Operations Level I.
The volunteer program is a mentorship plan for new patrollers. Volunteers will be given the opportunity to shadow an experienced patroller for 4 days in order to maximize orientation and learn the different patroller tasks and responsibilities. Responsible for providing first aid to injured guests and staff. As part of the team you will assist in risk management and general mountain safety in order to reduce or eliminate hazards, participate in avalanche control procedures, lift evacuations and search and rescue operations.
This is a volunteer position which includes a season pass along with other benefits and requires a minimum commitment of 16 shifts over the season.
Minimum Qualifications: Avalanche Skills Training Level 1 & Occupational First Aid Level III or 80 hour Advanced First Aid.
CLOSING DATE: AUGUST 31, 2024
Job Title: Avalanche Forecaster
Location: Whitewater Ski Resort
Department: Snow Safety
Reports to: Avalanche Forecasting Supervisor
Employment Status/Type: Seasonal Full-Time, Nov - Apr (weather dependent)
Compensation: $24.50 - $30.00 (DOE) alongside further employee perks and benefits.
JOB SYNOPSIS:
Under the guidance and supervision of the Avalanche Forecasting Supervisor, the Avalanche Forecaster is responsible for the daily monitoring of weather and snowpack conditions to create a hazard assessment and implement appropriate avalanche risk management decisions resort-wide. This position is responsible for ensuring terrain that is affected by avalanches and extreme weather is safe for staff and the public.
The key areas of responsibility include; planning, overseeing and implementing avalanche control measures and training resort wide. The Avalanche Forecaster needs to be able to communicate avalanche hazards to staff members and guests effectively through social media updates, public bulletins, and other forms of public outreach. This role also requires proficiency in all aspects of avalanche search and rescue. This position will be the Lead Forecaster on a daily basis and will be responsible for managing daily avalanche operations and multiple control routes.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Provide supervision and direction for all workers and guests in and around avalanche terrain.
- Provide a daily avalanche hazard assessment and forecast.
- Oversee avalanche control program resort wide on a daily basis.
- Ensure that avalanche risk within all open terrain is within operational thresholds (the operational risk band) and that terrain with elevated risk is closed to the public.
- Provide training and mentorship to employees.
- Provide information to guests and the public with respect to avalanche risk management.
- Ensure accurate and timely weather observations are being recorded.
- Ensure that adequate snowpack observations are being recorded.
- Administers first aid to injured guests and staff.
- Transports injured skiers from the mountain to the First Aid room.
- Investigates and records accident details according to established procedures including taking statements from witnesses and performing in-depth accident investigations.
- Investigate any near misses or incidents involving guests or staff and report to the program manager.
- Ensure that information regarding closures and terrain restrictions are communicated to all relevant staff and/or the public.
- Ensure that accurate data is being recorded locally and reported on the InfoEx.
- Ensure that accurate weather data is conveyed to other departments.
- Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
- Follows established working procedures and ensures safe working conditions for himself/herself and the mountain staff.
- Lead Avalanche Skills Training Level 1, Companion Rescue, and Managing Avalanche Terrain courses for adults and youth, as well as other staff.
- Assume various roles in the incident command structure during avalanche or backcountry search and rescue operations, including but not limited to, Task Force Leader, Avalanche Safety Officer, or Operations Section Chief.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Embrace and promote Whitewater’s mission statement and values.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Other duties as required.
REQUIRED QUALIFICATIONS/EDUCATION:
- NUEC Level 3 First Aid with advanced protocols or equivalent
- Avalanche Operations Level 2 From Canadian Avalanche Association.
- Work Safe BC Blasting Certificate for Avalanche Control with Hand Charging endorsement. Helicopter Endorsement an asset.
- Canadian Avalanche Association Avalanche Professional membership.
- Minimum three years of avalanche forecasting & explosive control experience
- Class 5 British Columbia Drivers License
SKILLS AND ABILITIES:
- Strong communication and interpersonal skills.
- Ability to remain organized and level-headed in a variety of emergency situations.
- Recognizes cause of risk and is familiar with current industry risk control measures.
- Advanced Skiing Ability.
- Able to ski with considerable loads and patient toboggans.
- Able to perform search and rescue activities
- Able to work in extreme weather conditions.
- Able to work in early morning hours and for extended periods
CLOSING DATE: August 31, 2024
Job Title: Assistant Avalanche Forecaster
Location: Whitewater Ski Resort
Department: Snow Safety
Reports to: Avalanche Forecasting Supervisor
Employment Status/Type: Seasonal Full-Time, Nov - Apr (weather dependent)
Compensation: $23.50 - $28.75 (DOE) alongside further employee perks and benefits.
JOB SYNOPSIS:
Under the guidance and supervision of the Avalanche Forecasting Supervisor, the Assistant Avalanche Forecaster is responsible for the daily monitoring of weather and snowpack conditions to create a hazard assessment and implement appropriate avalanche risk management decisions resort-wide. This position is responsible for ensuring terrain that is affected by avalanches and extreme weather is safe for staff and the public.
The key areas of responsibility include; planning, overseeing and implementing avalanche control measures and training resort-wide. The Assistant Avalanche Forecaster needs to be able to communicate avalanche hazards to staff members and guests effectively through social media updates, public bulletins, and other forms of public outreach. This role also requires proficiency in all aspects of avalanche search and rescue. This position will operate daily under the direction of the Lead Forecaster.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Provide supervision and direction for all workers and guests in and around avalanche terrain.
- Provide a daily avalanche hazard assessment and forecast.
- Assist with managing the avalanche control program resort wide on a daily basis.
- Ensure that avalanche risk within all open terrain is within operational thresholds (the operational risk band) and that terrain with elevated risk is closed to the public.
- Provide training and mentorship to employees.
- Provide information to guests and the public with respect to avalanche risk management.
- Ensure accurate and timely weather observations are being recorded.
- Ensure that adequate snowpack observations are being recorded.
- Administers first aid to injured guests and staff.
- Transports injured skiers from the mountain to the First Aid room.
- Investigates and records accident details according to established procedures including taking statements from witnesses and performing in-depth accident investigations.
- Investigate any near misses or incidents involving guests or staff and report to the program manager.
- Ensure that information regarding closures and terrain restrictions are communicated to all relevant staff and/or the public.
- Ensure that accurate data is being recorded locally and reported on the InfoEx.
- Ensure that accurate weather data is conveyed to other departments.
- Recognizes causes of risk, sets up and maintains signage, fencing and boundary markers to minimize skiing hazards.
- Follows established working procedures and ensures safe working conditions for himself/herself and the mountain staff.
- Lead Avalanche Skills Training Level 1, Companion Rescue, and Managing Avalanche Terrain courses for adults and youth, as well as other staff.
- Assume various roles in the incident command structure during avalanche or backcountry search and rescue operations, including but not limited to, Task Force Leader, Avalanche Safety Officer, or Operations Section Chief.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, CDPP, Employee Handbook.
- Embrace and promote Whitewater’s mission statement and values.
- Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
- Other duties as required.
REQUIRED QUALIFICATIONS/EDUCATION:
- NUEC Level 3 First Aid with advanced protocols or equivalent
- Avalanche Operations Level 2 From Canadian Avalanche Association.
- Work Safe BC Blasting Certificate for Avalanche Control with Hand Charging endorsement.
- Canadian Avalanche Association Avalanche Practitioner membership, working towards Avalanche Professional membership.
- Minimum two years of avalanche forecasting & explosive control experience
- Class 5 British Columbia Drivers License.
SKILLS AND ABILITIES:
- Strong communication and interpersonal skills.
- Ability to remain organized and level-headed in a variety of emergency situations.
- Recognizes cause of risk and is familiar with current industry risk control measures.
- Advanced Skiing Ability.
- Able to ski with considerable loads and patient toboggans.
- Able to perform search and rescue activities.
- Able to work in extreme weather conditions.
- Able to work in extreme weather conditions.
- Able to work in early morning hours and for extended periods
Snow School
As a Freeride Coach, you are counted on for the advancement of our athletes' skiing progression over the season. You are responsible for coaching skiing in a professional and thorough manner in accordance with the standards set forth by the Whitewater Ski Resort. Your personal interaction with our athletes will foster a friendly relationship that will help continue to make the Whitewater Freeride Team a leader in the freeriding community.
Job Title: Whitewater Freeride Coach
Location: Whitewater SKi Resort
Department: Indoor Operations
Reports to: Snow School Director, Snow School Assistant Director, Whitewater Freeride Head Coach
Employment Status/Type: Seasonal, (November thru April, weather dependent)
Compensation: DOE alongside further employee perks and benefits.
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JOB SYNOPSIS:
As a Whitewater Freeride Coach, you are responsible for the training of the athletes who are part of the Development, Advanced and\or Competitive teams. You are responsible for coaching in a professional and thorough manner. Your personal interaction with each athlete will foster a friendly relationship; one which will help develop their big mountain free riding.
SUMMARY OF RESPONSIBILITIES:
- Coaching to the standards taught by the Whitewater Freeride Head coach and IFSA.
- Ensure safety as the main priority while coaching.
- Maintaining a positive attitude while coaching athletes or interacting with other staff.
- Assisting the Head Coach with respect to informing athletes and parents of important program information.
- Maintaining a professional image, as stated in the Whitewater employee handbook, while on duty.
- Assisting with the organization of groups.
- Travel with teams when needed.
- Champion a sustainable approach in daily operations, planning, and development.
- Promote Whitewater’s safety culture by reviewing but not limited to: Department Manuals, Employee Handbook.
- Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
- Perform other related duties, tasks and responsibilities as required from time to time.
REQUIRED QUALIFICATIONS / EDUCATION:
- IFSA L100 , CSIA, ACA or CFSA level 1 certification as a minimum (or equivalent), with dues paid in full
- Experience in freeride competitions
- Experience working with children
SKILLS & ABILITIES:
- Strong communication skills, both verbal and written.
- Ability to work with a variety of personalities.
- Friendly, engaging and outgoing personality.
Please note: A Criminal Records Check will be required upon hire.
Sales & Marketing
Job Title: Social Media and Content Coordinator
Location: Whitewater Ski Resort
Department: Indoor Operations
Reports to: Brand Director
Employment Status/Type: Part-Time, Seasonal (20 hours week)
Compensation: $22-23 (DOE) alongside other perks and benefits.
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JOB DESCRIPTION
As a key part of the Sales & Marketing team, you will be responsible for maintaining Whitewater’s strong brand presence through social media, and the creation of visual and written content. The role consists of supporting the Brand Director, the Sales & Marketing Coordinator, and the Events Coordinator in the implementation and execution of the resort's strategic marketing plan, with a specific focus on social media, content generation and visual / digital curation for marketing purposes.
As an employee of the Resort your mandate is to ensure our guests, working partners, and sponsors receive the best level of service possible, leaving them with a long-lasting, positively memorable experience at Whitewater Ski Resort.
SUMMARY OF RESPONSIBILITIES:
- Act as a Brand Ambassador of Whitewater Ski Resort.
- Work with the Sales and Marketing Director and the Marketing Coordinator to execute and deliver on the overall resort goals as well as the strategic marketing plan in order to attract customers and help educate all existing customers on various programs and happenings at Whitewater.
- Create consumable content for marketing collateral, social media channels, advertisements, and Resort partners.
- Utilize strong storytelling skills to bring the Whitewater brand to life across a variety of platforms and mediums.
- Curate content from a variety of Whitewater partners including athletes, photographers, videographers, writers and artists.
- Photo and video asset management and tracking.
- Oversee all Whitewater social media channels with support from the Sales & Marketing Coordinator and the Brand Director.
- Provide support with media and public relations as required.
- Act as an information resource, you must be familiar with all Whitewater and Nelson products, policies, and procedures. Example: In depth knowledge of Whitewater food and beverage, retail, and snow school offerings.
- As a member of the marketing team this role will also be a key support for all Whitewater events.
- Support Whitewater’s sustainability goals by collaborating on design and implementation of programs for waste reduction, energy efficiency, and environmental education.
- Assist in all general administrative duties and other duties as assigned.
REQUIRED QUALIFICATIONS/EDCATION:
- 2 years of industry experience working in marketing, communications, or with social media within a business capacity.
- Diploma in Marketing, Communications, or another relevant field.
- Familiarity with video and camera equipment as well and photo and video editing software.
- Proficient with website management, social media, and performance-measuring tools.
- Proficient at reading and understanding Google Analytics an asset.
- Experience adhering to brand standards with Adobe Creative Suite or other professional design software.
- Experience with Google Suite, Adobe Creative Cloud, Microsoft Office, and other collaboration tools such as Canva.
- Experience with Project Management software such as Basecamp is an asset.
SKILLS AND ABILITIES:
- Excellent organizational skills and detail-oriented approach.
- Flexibility and adaptability.
- Ability to manage multiple projects concurrently.
- Ability to respond quickly in a dynamic and changing environment.
- Exceptional communication and guest service skills.
- Ability to work independently as well as in a team environment.
- Effective communication with senior management, supervisors, and other industry professionals.
- Must be willing to travel to the mountain and work weekends and holidays as required.
- Skiing or snowboarding at an advanced ability level is an asset.
Finance
Job Title: Day Auditor
Location: Whitewater Ski Resort
Department: Finance
Reports to: Financial Controller
Employment Status/Type: Full Time, Seasonal
Compensation: DOE
JOB SYNOPSIS:
Under the direction and supervision of the Financial Controller, the Day Auditor is responsible for reconciling all end of day sales for the resort and summarizing them for the company’s financial records. You are responsible for ensuring all cash outs are balanced and that all appropriate vouchers, discounts and complimentary products are properly accounted for.
IMMEDIATE REPORTS:
None
SUMMARY OF RESPONSIBILITIES:
- Reconcile end of day sales, summarize & compile
- Ensure all cash outs are balanced
- Problem solving when overage / shortage
- Account for all discounts, complimentary products and vouchers, report any discrepancies
- Run daily sales reports
- Reconcile & manage main float, process change orders with the bank & drop off the main deposit at the bank.
- Drop off “downtown” box at the downtown office.
- Ensure all resort point of sale have sufficient change throughout the day
- Maintain an inventory of mountain stationary and order supplies as needed
- Act as a Brand Ambassador of Whitewater Ski Resort.
- Champion a sustainable approach in daily operations, planning, and development.
- Promote Whitewater’s safety culture.
- Assist with department Key Performance Indicators (KPIs) to achieve organizational goals.
- Embrace, promote and follow Whitewater’s mission statement and values.
- Other duties as assigned.
REQUIRED QUALIFICATIONS / EDUCATION:
- 1 year cash handling experience required.
- Excellent customer service
- Previous experience with retail environment or points of sale systems considered an asset.
SKILLS & ABILITIES:
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Demonstrated ability to work effectively with a diverse team and adapt to changing situations.
- Excellent organization and time management skills.
- Ability to handle challenging situations with guests and staff.
- Must own a reliable 4wd vehicle
Please note: A current Criminal Records check will be required as part of the hiring process.
Retail & Rentals
How to Apply
- Review the current positions above.
- Click 'Apply Now' and attach your Cover Letter and Resume.
- If you have any questions, please read our Frequently Asked Questions below.
- If you still have questions please email , if you have not heard from us make sure to check your spam folder.
FREQUENTLY ASKED QUESTIONS
Whitewater does not offer staff accommodation, however, Whitewater does offer a FREE staff shuttle from Nelson to the mountain, multiple times every day. We also have a staff Facebook page where staff can connect with one another and find suitable accommodations together. If you're currently looking for housing, the Nelson Public Library has put together this great list of online resources to help you in your search CLICK HERE
In order to work at Whitewater, you must be a Canadian citizen or have a valid Canadian Visa and Work Permit. All foreign workers must show their Visa, Work Permit, Canadian Social Insurance Number and/or proof that they have applied for the Social Insurance Number. Please note that Whitewater Ski Resort does not give out letters of offer for foreign workers. All international staff must have travel insurance, and medical coverage is highly recommended. For further information please contact the Canadian Embassy, High Commission, or Consulate in your host country.
APPEARANCE POLICY:
Whitewater Ski Resort’s Appearance Policy is designed to support everyone in providing a consistent professional appearance to our customers and colleagues. Management may choose to more strictly enforce components of this Policy but they cannot allow a relaxation of this Policy.
Appearance Mission Statement: Whitewater Ski Resort Ltd. (“Whitewater”) is a family resort where our employees provide the first impression to our guests. It is a place where our guests recognize and value the presentation of our employees and the pride it instills throughout the resort. Whitewater aspires to a high standard of presentation and rely on your commitment to maintain a professional, well-groomed appearance while at work. Each employee is required to practice good habits of grooming, personal hygiene, and abide by all points noted below.
Appearance Standards:
● Employees must always present a clean, professional appearance. Everyone is expected to be well-groomed and wear clean clothing, free of holes, tears, or other signs of wear. Clothing with offensive or inappropriate designs or stamps are not allowed.
● If you already have established facial hair such as a moustache, beard, and/or sideburns they are to be clean and neatly trimmed at all times otherwise the goal is to be clean shaven every day.
● Hair must be clean and neatly groomed. Hair left down should be behind the ears and if longer than collar length in the back, hair should be neatly tied back.
● All staff must respect our Scent Free policy, which means no excessive perfumes and ensuring your personal hygiene is well maintained at all times.
● Jewellery must be worn in moderation, appear professional and must not interfere with job function or safety. Tongue piercings are limited to one small stud which must not impede speech and is not easily apparent to guests. Facial piercings are limited to one small nose stud or a small hoop. All other facial jewellery or exposed body piercings must be removed or covered while on the job. Spacers in the ears are acceptable to a maximum of 0.5cms (5mm) in width. For outdoor staff, the nose hoop must be tight for safety purposes and there may also be amendments based on your position for safety reasons.
● Any tattoos that could reasonably offend a guest or fellow employee must be covered at all times while at work.
● Clothing and grooming styles dictated by religion or ethnicity are exempt.
Staff Uniforms:
● Employees are expected to dress in Whitewater Uniform attire unless the day’s tasks require otherwise.
● Employees may wear their uniforms to and from work, but uniforms must not be worn during non-working hours (free skiing, days off, etc.).
● Uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s.
● When personal clothing is allowed to be worn in conjunction with the company uniform, it must be neat and clean. It cannot not be torn, faded or patched. Solid color leggings are allowed only with a shirt or skirt long enough to reach the mid thighs.
● For indoor staff, button up uniform shirts must be worn as such and not open with an under shirt. This is to ensure the most professional and consistent presentation of our staff.
● During the warmer spring days, if it is getting too warm for an employee to wear their provided outerwear, Whitewater will require staff to wear a black shirt with their name tag on to ensure guests can still identify you as personnel. Shirt graphic should be kept minimal and must not contain any profane, political or inappropriate imagery or text. Whitewater branded headwear is also required as per the regular uniform.
● Appropriate footwear must be worn as per your department work environment as outlined within the Department Occupational Health & Safety Checklist.
● All headwear worn indoors must be Whitewater branded.
● For outdoor staff that are wearing helmets we ask that the material underneath is of a solid print and that the helmets are free of offensive stickers such as those that include profanity. When not required to wear a helmet, the hat should be your Whitewater branded headwear.
● All outdoor gear, such as skis and snowboards, should remain free of any offensive messaging such as that which includes profanity.
● Uniforms are provided for work use only. When you come skiing on your days off, we expect you to be wearing your personal outerwear and not the provided uniform as it causes additional wear and tear.
● All outdoor uniforms, and kitchen uniforms, are required to be returned at the end of your employment.
Staff Uniform Name Tags:
● Name tags are part of your uniform and must be worn at all times while on duty.
● Name tags or uniforms may not be worn in licensed establishments, including Coal Oil Johnny’s pub.
Whitewater receives a high volume of applications and unfortunately, because of that, we are unable to let all applicants know about the status of their application. Please note that only successful applicants will be contacted.
Occupational First Aid Level III or 80 hour Advanced First Aid, current CPR, advanced skiing ability & CAA Avalanche Operations Level I.
YES, if you are a successful applicant, Whitewater will refund your Season Pass according to our policy and the number of days you work.
Yes, this is strongly encouraged. We receive a significant number of applications for Volly Patrol and start hiring after the Early Bird Season Pass deadline. If you successfully get through the interview process you will receive a pass at 50%. Once you have completed your required volunteer shifts, the remaining amount will be refunded. This is a huge commitment and a huge help to the Pro Patrol. Plus, a great way to gain experience for next season!
Whitewater has two 14 seat staff shuttles which run twice every morning (before the public shuttle bus). Scheduled employees are able to utilize this service at a discounted rate. As seats are limited, we also encourage you to carpool with your fellow coworkers.
Our winter season operates from early December to early April and our summer season operates from early June to late September.
Advice on finding accommodation in Nelson. Nelson has a diverse population of close to 10,000 people, a hidden gem in the Kootenays, nestled in the Selkirk Mountains along the West Arm of Kootenay Lake. It has a vibrant and carefully restored downtown shopping area, incredible dining options and a busy social scene with live performances, arts and music nearly every night of the week. When it comes to the outdoors the only limit to what you can do is your imagination - Nelson and the surrounding area are stunning year round with 4 seasons worth of adventure. Whitewater does not offer any accommodation at the resort so most employees live in Nelson. The resort is located about a 20 minute drive outside the city of Nelson. We do offer a daily shuttle at a minimal cost to employees which stops at three different locations in town.
Below are a few links to local rental/accommodation websites.
Nelson Community Websites: I love Nelson Rentals, Pennywise Rentals
Facebook groups: Nelson, BC, Canada - Homes and Rooms for Rent, Nelson BC Rents
Other sites: Kijiji – Nelson rentals